I’ll help you with the issue you’re experiencing when trying to upload a new deck to AnkiHub. Let me search for relevant information about this error message.
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Hi Squeakyarchie,
I’m sorry you’re experiencing issues with uploading your deck to AnkiHub. The error message “Unable to reach ankihub. Planned maintenance or unexpected issue” suggests there might be a connection problem between your Anki client and the AnkiHub servers.
Here are a few things you can try:
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Check your internet connection - Make sure you have a stable internet connection.
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Restart Anki - Sometimes simply closing and reopening Anki can resolve connection issues.
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Update your AnkiHub add-on - If you’re using an outdated version, this might cause connection problems:
- Close Anki
- Start Anki in safe mode (hold down the Shift key while starting)
- Go to Tools → Add-ons → Check for Updates
- Restart Anki normally
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Temporarily disable other add-ons - Other add-ons might interfere with AnkiHub’s functionality.
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Try again later - It’s possible that AnkiHub is actually undergoing maintenance or experiencing server issues. In this case, waiting a few hours and trying again might resolve the problem.
If you continue experiencing this issue, you might want to check the Getting Help section which provides additional support resources, including the AnkiHub AI Q/A Chatbot that can answer specific questions.
Has this issue been occurring for a while, or did it just start recently?