Add on error

[teymon]

The category for general support questions related to using AnkiHub.

Things not to ask about here:

• Questions already answered in [community.ankihub.net/docs)
• Questions about specific decks (ask in AnkiHub Decks)
• General Anki questions (ask at the Anki Support Forum or in Off Topic)

Please include supporting information and documents such as screenshots, recordings, etc.

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Reading: Add on error

Welcome to the AnkiHub Community, and thanks for opening a support topic!

Right now, your post only contains the boilerplate text that describes what this category is for, but it doesn’t yet say what problem you’re having with the add-on.

To help others assist you, please reply in this topic with:

1. A description of the issue

   • What exactly happens? (e.g., error message, Anki crashing, sync problem, etc.)
   • When does it happen? (on startup, when syncing with AnkiHub, when opening a deck, etc.)

2. Screenshots of the error

   • Include the full error message window if possible.
   • If the error is long, you can also copy-paste the text inside spoiler tags:

     [details="Error message"]
     (paste error text here)
     [/details]
     

3. Your setup

   • Anki version (e.g., 2.1.65)
   • AnkiHub add-on version (from Tools → Add-ons → AnkiHub)
   • Operating system (Windows / macOS / Linux, and version)

4. What you’ve tried so far

   • For example: restarting Anki, disabling other add-ons, reinstalling AnkiHub, etc.

Once you add those details, it’ll be much easier to see what’s going on and suggest a fix.

[Brian_BH]

Hello,

I would be happy to help.

Can you share a bit more detail about the specific difficulties you’re running into?

The more context you can share the easier it may be to be of help. Screenshots are ideal, if you can, just so I can see what you’re seeing