Add On Error

🙋 Support
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The category for general support questions related to using AnkiHub.

Things not to ask about here:

Please include supporting information and documents such as screenshots, recordings, etc.

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Found 3 results for ‘tags:official Add On Error order:latest max_posts:20 status:open’

You’ve just posted the template text that describes what the :person_raising_hand: Support category is for, rather than your actual problem.

To help you with your add-on error in AnkiHub, please reply with:

  1. A clear description of the issue

    • What exactly happens? (e.g., error pop-up, Anki won’t start, syncing fails, etc.)
    • When did it start? (after update, after installing a deck, after installing another add-on, etc.)

  2. Screenshots or exact error message

    • A screenshot of the error window, or
    • Copy–paste the full error text from Anki’s error dialog.

  3. Basic setup info

    • Your Anki version (e.g., 2.1.65 Qt6 – check in Help → About…)
    • Your operating system (Windows / macOS / Linux + version)
    • AnkiHub add-on version, if you know it (from Tools → Add-ons → AnkiHub → View Files or hover over it)

  4. What you’ve tried so far

    • Restarting Anki / computer
    • Disabling other add-ons (if you already tried this, mention it)

Once you share those details, I can:

  • Tell you whether it’s a known AnkiHub add-on issue and link any relevant forum topics or docs.
  • Suggest specific troubleshooting steps (e.g., disabling conflicting add-ons, reinstalling AnkiHub, clearing config, etc.).
  • Let you know if you should also post on the Anki Support Forum because it’s likely a general Anki issue rather than AnkiHub-specific.

Please reply with the error details so we can narrow it down.

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Hello,

Please share a screenshot of the error or paste the complete error message here so we can help you troubleshoot it.

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