AI Chatbot Not Working

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Reading: 🤖 Why can't I see the AnkiHub AI Bot?

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Reading: 🤖 What is AnkiHub AI?

Hi Julio,

Based on the screenshot you shared, it looks like you’re experiencing an issue with the AnkiHub AI Chatbot. The error message suggests the chatbot is unable to provide a proper response and is defaulting to a generic message.

Here are some potential solutions to fix your AI Chatbot issue:

Check your Anki version

Make sure you’re using the Qt6 version of Anki, as the AI features won’t work properly on Qt5. To check:

  1. In the Anki main screen, click “Anki” in the top left
  2. Click “About Anki”
  3. Verify you have the Qt6 version

If you’re using Qt5, you’ll need to download the Qt6 version from the official site.

Verify your AnkiHub subscription

The AI Chatbot is a premium feature that requires:

  • An active AnkiHub premium subscription
  • The latest version of the AnkiHub add-on
  • Not being on a scholarship subscription

Ensure you’re using a deck with AI enabled

You need to be using a deck that has AI features enabled, such as the AnKing Step Deck.

Change destination for new cards

If the above steps don’t resolve the issue:

  1. In your main Anki screen, click the AnkiHub add-on
  2. Click Deck Management
  3. Select the deck that has AI enabled
  4. Click “Change Destination for New Cards”
  5. Select the appropriate deck (even if already selected) and click “Confirm Destination for New Cards”

If problems persist

  • Try restarting Anki
  • Check if any other add-ons might be interfering by temporarily disabling them
  • Make sure your AnkiHub add-on is updated to the latest version

If you’re still experiencing issues after trying these steps, please provide more details about your Anki version and AnkiHub subscription status, and we can help troubleshoot further.