AI chatbot

🙋 Support
1

I have a desktop and a laptop and I use Anki on both. Is it possible to have the chatbot on both devices? It only shows up on my laptop and not on any other device.

Thank you

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2

I’ll help you with your question about the AI chatbot on multiple devices. Let me search for some information about this topic.

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Reading: 🤖 Why can't I see the AnkiHub AI Bot?

Hi Mel,

To use the AnkiHub AI chatbot on multiple devices, you need to ensure each device meets the requirements for the feature to appear. Based on your description, the chatbot is showing on your laptop but not on your desktop.

Here’s what you need to check on your desktop computer:

  1. Premium Subscription: Make sure you have an active AnkiHub premium subscription (not a scholarship subscription)

  2. Latest AnkiHub Add-on: Ensure you have the most recent version of the AnkiHub add-on installed

  3. Correct Anki Version: You must be using the Qt6 version of Anki (not Qt5). To check:

    • Click “Anki” in the top left of the main screen
    • Select “About Anki”
    • Verify it shows Qt6 in the details
    • If not, download the Qt6 version from https://apps.ankiweb.net/

  4. AI-Enabled Deck: You must be using a deck that has AI enabled (such as the AnKing Step Deck)

  5. New Card Destination: If the above steps don’t resolve the issue, try:

    • Click on the AnkiHub add-on in the top left
    • Go to “Deck Management”
    • Select the AI-enabled deck
    • Click “Change Destination for New Cards”
    • Reselect the same deck and confirm

These settings need to be properly configured on each device where you want to use the chatbot. Once set up correctly, the AI chatbot should appear on both your laptop and desktop.

For more information about using the chatbot, you can check out the tutorial here: How to Use the AnkiHub AI Chatbot

3

Hello,

I would be happy to help. :slight_smile:

As long as you have the AnkiHub add-on installed on both devices, the same features should be available depending on the membership type you have.

If the AnkiHub add-on is installed on only one machine, and not the other, those features will naturally appear only on the device that has the AnkiHub add-on installed and into which you’re logged in

Please let me know if that answers your question, and if there’s anything else I can help with. :slight_smile:

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