All my cards are gone

[tsiongrace]

All my cards from the browse section have disappeared. I have absolutely zero cards. Only when I synced it, I got maybe 20 cards at most. I’ve tried logging in and logging out downloading the new version of Anki, but nothing works.

2. even prior to all my cards being deleted, I couldn’t see the main deck. The only way I could study cards is by creating filtered decks . No they are not suspended

Please include supporting information and documents such as screenshots, recordings, etc.

[Ahmed7]

Hello,

Try this:

Please try resetting your local changes. To do this:

Go to browse in your Anki → at the top click on the ankihub addon tab → press reset all local changes

This will restore everything to what AnkiHub has unless you have specifically protected those fields

Can you also take a screenshot of your Main deck screen and what you see when you click Browse?

[tsiongrace]

There is no such thing of an Anki hub add on on browse or anything . The only place I see Anki hub is on the third party services

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[Ahmed7]

Do you see the AnkiHub addon here after clicking on Browse?

[tsiongrace]

No after updating Anki that add one doesn’t exist anymore

[tsiongrace]

This is the only place I see Ankihub

[Brian_BH]

Can you click here:

Tools - Add-ons, and show me what add-ons you currently have installed?

[Ahmed7]

Try installing the AnkiHub add-on directly by going to tools → add-ons → get addons → paste this code: 1322529746