Anki hub not showing up

My Anki email and my Anki Hub accounts are linked to the same email, however, when I start Anki I do not see the Anki Hub deck that I just paid for. I already refreshed and confirmed that I was using the same email for each of the accounts. Please help.

Hello,

Did you download the ankihub addon and sign in first?

Can you take a picture of your Anki screen?