AnkiHub deck not fully loading

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I’ll help you troubleshoot this issue further. Let’s try some additional steps to identify why your EndeavorOverhaul deck isn’t showing all cards.

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Reading: How to Build a Custom-Filtered Deck

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Hi @ergispaho,

I see you’ve tried the initial troubleshooting steps without success. Let’s try some additional approaches to get your EndeavorOverhaul deck working properly:

Try These Additional Troubleshooting Steps

1. Restart Anki with Add-ons Disabled

Close Anki completely, then restart it while holding down the Shift key. This temporarily disables all add-ons which might be interfering with your deck. If the deck shows more cards in this mode, we know an add-on is causing the issue.

2. Check for Nested Decks/Subdecks

The EndeavorOverhaul deck may use a nested structure with subdecks. In the deck screen, make sure to click on the main parent deck to see all available cards, not just a subdeck.

3. Create a Custom Filtered Deck

This can help you access all cards regardless of their current state:

  1. From the main screen, click “Tools” → “Create Filtered Deck”
  2. In the search field, enter: deck:"EndeavorOverhaul" (use the exact name of your deck)
  3. Set the limit high (like 9999)
  4. Choose “Order added” or another ordering method
  5. Click “Build”

This should create a temporary deck with all available cards from the EndeavorOverhaul deck.

4. Check Browser View Settings

In the browser:

  1. Make sure to select the EndeavorOverhaul deck
  2. Try different search queries:
    • deck:EndeavorOverhaul* (to include subdecks)
    • deck:EndeavorOverhaul is:suspended (to specifically find suspended cards)
  3. Look at the total card count at the bottom of the browser window

5. Check Your Anki Version

Make sure you’re using the latest version of both Anki (25.02) and the AnkiHub add-on. Sometimes synchronization issues can occur with outdated versions.

6. Reset AnkiHub Sync Status

  1. Go to Tools → AnkiHub → Advanced
  2. Try the “Reset local settings” option again, but also try “Reset sync status”
  3. Sync with AnkiHub again

7. Contact AnkiHub Support

If none of these steps work, you may need direct assistance from AnkiHub support. You can email them at support@ankihub.net with details about your issue.

Would you be able to let me know how many total cards you see when viewing the deck in the browser? That might help diagnose the specific issue you’re facing.