No cards appear even after un suspending the deck

Hey

I have the step 1 v12 deck un suspended but I still have 0 cards to study can you help me with that?

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Thinking

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Reading: No cards appear even after un suspending the deck

Welcome to Anki + AnkiHub, and thanks for the details!

When cards are unsuspended but 0 cards show up, it’s almost always due to the Anki deck options / limits rather than AnkiHub itself. Here are the main things to check:


1. Make sure cards are really unsuspended

  1. Go to the browser (press B in Anki).
  2. In the left sidebar, click your Step 1 v12 deck.
  3. At the top, click the suspension icon (little pause symbol) to show only suspended cards.
  4. Select all (Ctrl+A / Cmd+A) → press Ctrl+J / Cmd+J to unsuspend.
  5. Confirm the cards now don’t have the yellow pause icon.

2. Check your “New cards / Reviews per day” limits

  1. In Anki’s main window, click the gear icon next to your Step 1 v12 deck → Options.
  2. Under the New Cards tab:
    • New cards/day: make sure this is > 0 (e.g. 40–100).
  3. Under the Reviews tab:
    • Maximum reviews/day: also > 0 (e.g. 999 or 9999 while you’re testing).

If you changed anything, close the options window and click “Study Now” again.


3. Check the deck’s “Today” state

On the main Anki screen, look at the Step 1 v12 deck row:

  • Does it show something like 0 / 0 / 0 (New / Learn / Review)?
  • If it shows 0 / 0 / 0 and your limits are high and cards are unsuspended, Anki might think you’ve already done today’s quota.
    Try Tools → Preferences → Scheduling → Reset counts for today, or wait until tomorrow to see if they appear.

4. Confirm AnkiHub sync is OK

Since you’re using v12 (AnKing Overhaul), you should also:

  1. In Anki, go to AnkiHub → Synchronize and let it finish.
  2. Check that no errors appear.
  3. Make sure you’re subscribed to the correct AnkiHub deck (Step 1 v12).

If you’re still stuck

Please reply here with:

  • A screenshot of:
    • The main Anki window showing the Step 1 v12 deck with its New / Learn / Review counts.
    • The Options → New Cards and Options → Reviews tabs for that deck.
  • Confirm:
    • Desktop or mobile?
    • Whether you see cards if you click Browse and select the Step 1 v12 deck.

With that info we can pinpoint exactly why Anki is showing 0 cards.

desktop (macbook)
yes I can see cards when I browse step 1 v12 deck

Thinking

Search
Found 0 results for ‘tags:official 0 cards to study unsuspended step 1 v12 category::person_raising_hand: Support order:latest_topic max_posts:20 status:open’

Thanks for the screenshots—those help a lot.

From your second screenshot, I can see:

  • You’re in the “AnKing Step Deck” (a filtered deck), not directly in the Step 1 v12 deck.
  • The “New” count for that filtered deck is 300, but when you click Study Now you’re seeing no cards.

This usually happens when:

  1. The filtered deck is empty or misconfigured, or
  2. You’re studying the wrong deck (filtered deck instead of the main Step 1 v12 deck).

Let’s do this step by step:


1. Make sure you’re studying the real Step 1 v12 deck

  1. Go to Anki’s main screen (where all decks are listed).
  2. Look for something like:
    • AnKing Overhaul for Step 1 & 2 → then inside that, a subdeck like Step 1 v12 or similar.
  3. Click directly on the Step 1 v12 deck (not “AnKing Step Deck” or any deck with a little “funnel” icon).

Try Study Now there and see if cards appear.

The “AnKing Step Deck” is often a filtered/custom study deck that just links to the real deck. If it’s not built correctly, it can show counts but give no cards.


2. If you want to use the filtered “AnKing Step Deck”

If you prefer using that filtered deck:

  1. Click the gear icon next to AnKing Step DeckOptions (or Rebuild/Empty, depending on your Anki version).
  2. If there’s a Rebuild button, click Rebuild to pull cards in again.
  3. Make sure its search string includes the correct deck, e.g. something like:
    deck:"AnKing Overhaul Step 1 v12"
    
    (Yours may be slightly different depending on how you set it up.)

If the filtered deck continues to misbehave, it’s totally fine to delete that filtered deck; it will not delete your cards. You can always recreate it later.


3. Quick checks inside the browser

Since you said you can see cards in the browser:

  1. Open Browse.
  2. Select the Step 1 v12 deck on the left.
  3. At the top, click CardsReschedule and make sure:
    • Most cards have a Type of New (or Review/Learning), not all buried/suspended.
  4. Confirm there’s no suspended (yellow pause) icon on the cards you expect to study.

4. If it’s still showing 0 when you click Study

Please post one more screenshot:

  1. The full main deck list screen showing:
    • The parent AnKing deck
    • The Step 1 v12 subdeck
    • The AnKing Step Deck filtered deck
      (So we can see all their New / Learn / Review counts at once.)

With that, I can tell you exactly which deck to click and whether anything needs to be rebuilt or deleted.

Hmm, from the image you shared it appears that you do have cards to study:

This image shows that you have 200 cards ready to study.

Can you share a bit more detail about the specific difficulties you’re running into?

The more context you can share the easier it may be to be of help. Screenshots are ideal, if you can, just so I can see what you’re seeing

when I click on it to start studying this is what i get

Yep, that is a card ready to be studied and it is normal to see that come up first. :slight_smile:

If you are wondering why there are 0 cards showing up, you can click the link listed on the card to see that post for the answer.

From there, if you hit the space bar a couple of times you should also be able to progress past that screen. Either or both should work

Give that a shot, let me know how you fare, and we’ll go from there and hopefully we can get you squared away. :slight_smile:

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oh ok!
tried it and it worked, thank you!

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Hi I am having a similar issue, but I am using the MCAT anking deck. I just unsuspended 146 new cards, but am only being shown 14 new cards. My daily limits are also at the max amount. I dont know what the problem is. Please let me know what I can do!

You’re very close to how Anki is intended to work here. What you’re seeing is actually normal Anki behavior, not an AnkiHub problem.

When you unsuspend 146 cards, Anki does not show all 146 on the same day unless you explicitly tell it to. It respects:

  • The deck’s daily new‑card limit (which you set to 9999), and
  • How many new cards are already in the learning pipeline today,
  • Plus a few other constraints like burying sibling cards.

That means:

  • Those 146 cards are now eligible to be learned.
  • Anki is choosing to introduce 14 of them today.
  • The rest will appear on subsequent days (unless you override Anki’s scheduling).

You can confirm this:

  1. Open Browse.
  2. In the left sidebar, click your MCAT deck (or the specific subdeck).
  3. At the top, search:
    deck:"Your MCAT deck name" is:new is:suspended
    
    vs.
    deck:"Your MCAT deck name" is:new -is:suspended
    
    You should see that only some of your new cards are still suspended; the unsuspended ones are just waiting their turn.

If you really want to see all 146 today

This is not recommended long‑term (MCAT is a marathon), but if you intentionally want to learn them all now:

  1. In the main deck screen, click the gear icon → Options for your MCAT deck.
  2. Under New Cards:
    • Make sure New cards/day = 9999 (you’ve done this).
  3. Then go to Tools → Preferences → Scheduling:
    • Click “Reset counts” for today (if available in your version), so Anki forgets that it already introduced new cards earlier today.
  4. Back on the main screen, click Study Now again.

If you still don’t see more than 14, Anki may be burying sibling cards (e.g., related cloze deletions). That’s a protection against overloading you with very similar cards in one session. You can disable this under Deck Options → New Cards → Bury related new cards, but that’s usually not recommended.


Summary

  • Nothing is “wrong” with Anki or AnkiHub here.
  • The 14 you see are just the portion Anki decided to introduce today.
  • The rest of the 146 unsuspended cards will roll out over the next days unless you override the scheduler.

If you’re still unsure, feel free to post:

  • A screenshot of the Options → New Cards tab (full window),
  • And a screenshot of the Browser showing a search like deck:"MCAT" is:new.

I can then point out exactly which setting is controlling the behavior in your setup.

Thinking

Search
Found 0 results for ‘tags:official MCAT only some new cards showing up unsuspend category::person_raising_hand: Support order:latest_topic max_posts:20 status:open’

Thanks for the extra screenshots—that clarifies things.

From what you posted, everything looks correct:

  • In the Browser, your MCAT deck shows many cards as New and not suspended.
  • Your deck options are set to 9999 new cards/day and reviews/day.
  • On the main screen, Anki is currently offering 14 New cards.

Given that:

What’s actually happening

  1. Anki is already at today’s new‑card limit for that deck group.
    Even if this specific subdeck is set to 9999, if it shares an options group with other decks where you already learned new cards today, Anki counts those too.

  2. Anki also buries related cards (siblings from the same note, like multiple clozes). With MileDown/MCAT decks this is very common, so you’ll never see every unsuspended new card the same day they’re unsuspended.

So the 146 unsuspended cards are fine—they’re just not all scheduled for today.


Things to check/try

  1. Confirm you’re looking at the right (sub)deck

    On the main Anki screen, click into
    MileDown's MCAT Decks – Organized by Coffin and check if there are subdecks.
    The 14 new might be for the whole deck group, and other subdecks might already be using up today’s quota.

  2. Check if this options group is shared

    • In the deck list, click the gear → Options for your MCAT deck.
    • At the top of the options window, note the Options group name (e.g., “Default”).
    • Close it, then click the gear on any other decks you have and see if they use the same options group.
      If yes, any new cards learned in those decks today reduce what can appear here.
  3. Force Anki to forget today’s progress (for testing)

    If you want to confirm this is just a “today” limit:

    • Go to Tools → Preferences → Scheduling.
    • Use Reset counts for today (if available in your version).
    • Close, go back to the MCAT deck, click Study Now again.

    If the number of new cards increases, that means the global daily limit (across the shared options group) was the bottleneck.

  4. (Optional / advanced) Turn off burying siblings

    This is usually not recommended for long‑term MCAT prep, but for testing you can:

    • Deck Options → New Cards tab
    • Turn off “Bury related new cards”.

    If this increases the new‑card count after resetting counts, burying siblings was hiding some of them.


Key point

Nothing in your screenshots suggests a sync/AnkiHub problem. Anki is:

  • treating those 146 as eligible new cards,
  • introducing only some of them today based on shared limits and burying rules.

If you’d like, you can also upload a full screenshot of your main deck list expanded (showing all MCAT subdecks and their New / Learn / Due counts). With that, I can tell you exactly which decks are sharing limits and how many new cards Anki can still show today.

Hello,

I would be happy to help. :slight_smile:

I can see from the image you shared that you appear to have had other MCAT decks in your collection, either previously or currently

The most likely scenario is that one, or multiple, of your subdecks is using a different preset and that the settings you’ve changed are only for the parent deck

I would double-check your subdeck settings as that is the likeliest culprit here

Give that a shot, let me know how you fare, and we’ll go from there and hopefully we can get you squared away. :slight_smile:

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Hi, yes, that was the case. I fixed the setting and can see all 146 now. With 74 available for today. Thank you so much!

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