First time poster, long time reader. Thank you in advance for any advice!
Background: I’ve been using AnkiHub for over a year without incident. In addition to AnKing Step v12, I’m currently subscribed to 4 or 5 other Ankihub decks. It’s all been working flawlessly UNTIL about a week ago.
Now whenever I visit the Ankihub Explore page, it’s a barren wasteland, an white empty space, (unless I toggle the theme to nightmode and then it’s a vast darkness). All the headers are there, I’m logged in, the search bar looks normal, but the actual decks you can click on and subscribe to and read about? Poof! Vanished. Not a single deck to be found.
The spoopiest part is: everything seems to be syncing just fine. I still getting that little pop-up showing the Ankihub updates when I click Sync. I haven’t gotten any error messages about missing decks, and haven’t found posts about anyone else having this problem. When I get the consumerist itch to buy things online, I look for an Ankihub deck to download or add-on to try, to soothe the capitalist craving. So not only is this a maddening mystery, it’s also impacting my pocketbook.
In case it’s helpful to know: I only use desktop Anki on one computer; I sync with Ankiweb but never use Anki in browser or app or on other devices.
What I’ve tried so far, without success:
- restarting Anki (after each troubleshooting step)
- restarting Chrome
- logging out / back in to my Ankihub account
- refreshing Sign In
- typing things in the search bar and mashing the purple “Search” button
- clicking all the the dropdown “Sort by” and “Filter by” options just in case
- ignoring it and hoping it’ll fix itself
- updating Chrome
- updating Anki (current version: 24.06.3)
- syncing Anki with Ankiweb
- syncing Anki with Ankihub
- making sure all my Add-Ons are updated
- verifying my last Ankihub payment went through & my Core plan is active
- trying to access via AnkiHub > Deck Management > Browse Decks
- searching the Ankihub community & Reddit for potential solutions
- running Check Database, Check Media, Empty Cards
- reseting local changes
- taking a break to avoid exacerbating my bruxism
Thanks in advance for any leads!