Good day! I was interested in applying for the ankihub scholarship. I wanted to avail the scholarship to be able to afford ankihub. I followed the instructions and paid $15 for 6 months, however after paying via paypal, the website still says that I am not subscribed yet and that I did not receive any confirmatory email regarding my payment or the status of my application.
I really appreciate your assistance.
Thank you, and have a good day!
First, I would like to thank the team for the wonderful work that you have done to help thousands of medicine students around the world study more efficiently.
In the past months, I had a growing interest in AnkiHub. I wanted to subscribe but being a student with no income aside from scholarships and allowances from my sponsors, I was not able to afford it. Hence, I was very grateful for the chance you have given me to have a scholarship on your website. Yesterday, I applied to be a scholar on AnkiHub and paid 15$ for 6 months via PayPal, but until now, I received no confirmation or any affirmations that the payment was acknowledged by you or if there is a waiting period for the scholarship request. That amount of money may not be big, but in my country and in my current situation it was a big expense. I can send the paypal reference number if needed.
Hoping to hear from you soon.
@TheAnKing Hoping for your help or clarifications on the process for the scholarship request! Thank you so much!
I see 4 separate comments or posts from you about this in the last day. I’ve assigned all of them to the developer team to look at. I just got back from vacation and I don’t even manage any of this backend stuff so I can’t help with this particular thing sorry. I understand it didn’t work as it should and I’m really sorry about that. Please be patient while we work on it. They don’t cover on weekends and have a reasonable backlog of messages on mondays. I assure you they’ll get to it and resolve the issue, just please be patient with us
Thank you so much for taking a look at it. I would be happy to send supporting documentation if needed. Or would just reapply on the scholarship and maybe get a refund so that I will be able to pay again?
I’m confident they’ll be able to resolve it. Just hold tight for a bit. I will ask them to look at this today
Please visit this link to activate your membership. There is a bug in our system that sometimes results in an inactive membership sometimes for partial scholarships. Please enjoy AnkiHub and reach out if you have any questions. Thanks for your support!
Thank you so much for the help! Have a good day
I applied for the scholarship and paid via Stripe. When it went through it gave an error message. Then I tried the link provided and still shows as not having a membership.
What can I do?
I have replied to your other email