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Found 2 results for ‘tags:official AnKing deck connection timed out media sync downloading no cards order:latest_topic max_posts:10 status:open’

This is expected behavior, and you’re almost certainly fine to just let it finish.

When you install a big AnkiHub deck like the AnKing Step Deck, there are two separate things happening:

  1. Cards & notes sync (fast) – this is why the deck appeared quickly in your sidebar the first time.
  2. Media sync (slow) – all the images, sounds, etc. This can take a long time for large decks and can cause:
    • “Connection timed out” errors
    • Cards appearing without images at first
    • Anki feeling slow or unresponsive

The FAQ that matches your situation:
:backhand_index_pointing_right: Why is Anki super slow when installing an AnkiHub deck?

What you should do now

  1. Keep Anki open and let media finish downloading
    • In Anki, open AnkiHub → Manage AnkiHub Decks and look at the status bar at the bottom:
      • If it says something like Downloading media
 or a percentage is changing, it’s still working.
  2. Avoid interrupting the process
    • Don’t repeatedly:
      • Uninstall/reinstall the add‑on
      • Resubscribe/unsubscribe to the deck
    • This can actually slow things down or force media to restart.
  3. Check if media eventually appears
    • After some time, open a few random cards from the AnKing Step deck.
    • If images start appearing on at least some cards, the media sync is working—just needs more time.

When to worry

If after a few hours of leaving Anki open:

  • The media status in Manage AnkiHub Decks is stuck (no progress for a long time), and
  • Cards still have no images at all,

then reply here with:

  • Your operating system (Windows/Mac/Linux)
  • Anki version (Help → About Anki)
  • A screenshot of:
    • The AnkiHub → Manage AnkiHub Decks window
    • Any error messages you see (especially the “connection timed out” one)

That info will make it easier to see if this is just a slow download or a real connection issue.