AnKing Overhaul for Step 1 & 2 deck not syncing

I am trying to sync the deck but it is not even though there is something that comes up and shows that it is syncing. I have added the add on what is missing about this?

Hello,

Can you elaborate further on what you mean by syncing?

Did you already download the deck? Are the cards showing up?

Can you take a few screenshots of what your anki looks like so we can assist?

Thank you!