AnKing Step Deck sync cancelled after collection sync completes

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Hello,

To fix the sync cancellation issue, please try these steps:

  1. At the bottom of your Anki, go to create a deck, create one and name it anything
  2. In that deck, add a card (any card, just write something and add it)
  3. Sync

Let me know if you need help with anything else! :blush:

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