Im trying to install the deck, but it wont work. I click sync and see âankihub sync cancelledâ
Please use AnkiHub > Help > Upload logs and data and let us know the filename shown.
ankihub_addon_debug_info_5dadb_1716667426.zip
Here it is â thanks!
I am getting the same error as well
ankihub_addon_debug_info_fc5a3_1716787997.zip
@avsurya @chinmayachandra Does this workaround mentioned here work for you?
When I click sync, all i see is the box saying âcheckingâ and then immediately it says âAnkihub sync cancelledâ. Thereâs no thing that asks download or upload. Here is the upload log filename: ankihub_addon_logs_5dadb_1716828728.log
Can you disable AnkiHub auto sync and try clicking âSyncâ again?
Tried that, and it still says âAnkiHub Sync Cancelledâ This screen is what I see when I look at if the deck management to see if decks are there. When I click sync to install it says the âAnkiHub Sync Cancelledâ as usual
I am having the same issue after following all of the steps for install.
Even after trying all the mentioned steps, the issue remains the same
@avsurya To confirm again, is your Sync button shown in red? Is the dialog asking you whether to download or upload showing up when you click Sync? Is the Sync button turning back black after syncing (and choosing whether to download or upload)?
Yep, my sync is shown in red here. I do not receive a dialog asking whether I want to download or upload. It says âcheckingâ and then Ankihub sync cancelled (there is no choice to click anything at all). All that happens is click âsyncâ with ankihub in the upper Ankihub tab, and it says âankihub sync cancelledâ. There is no dialog or choice to download or upload
Did you set the auto sync option to Never? That message shouldnât appear when you click Sync if you have auto sync disabed.
was having the same issue! open anki on desktop > anki hub add on > config > reset to standard settings. this is what worked for me!
where is the button to âreset to standard settingsâ? I tried to click restore defaults but that didnt work for me.
Yes I had it set to never, and it still shows up as ankihub sync cancelled
Hmm, thatâs surprising. AnkiHub shouldnât sync automatically at all with this option set to Never.
For anyone still stuck on this, I believe it works with windows install. I used a windows computer, uploaded to ankweb, then downloaded into my mac (which was creating the problems with âankihub sync cancelledâ
Still happening to me on a windows PC
Do you have the latest version of Anki installed, i think it was the Qt6?