Sync button showing in red, whenever I hit it it starts syncing for half a second and then stops and shows the following message “Sync cancelled”.
Any idea how to fix that?
Thank you in advance!
Can you try the following:
- Disable the AnkiHub add-on from Tools > Add-ons.
- Restart Anki
- Click the Sync button at the top. It should be shown in red.
- Anki should ask you whether to download from AnkiWeb or upload. Choose the appropriate option after reading the explanation.
- Now enable the add-on from Tools > Add-ons and restart.
- Try syncing with AnkiHub.
Thank you for your kind reply.
I have done what you proposed, but sadly it did not work out. I have attached a photo too.
I am not sure what is going on.
Can you go to tools → addons → take a picture?
Can you disable the ankihub addon?
I tried deleting it and downloaded it again, is this what you meant?
No. Click on ankihub → click toggle enabled → it should be greyed out
Then close Anki → open again → follow the instructions laid out by @abdo.nh above
Thank you!
I just did that and followed the instructions minus instruction #4 (because it did not prompt any download), and back to square 1. “Sync cancelled”
It’s still not working.
i have the same issue as well did all mentioned steps nothing appearing to be beneficial
Can you take a screenshot of your addon screen?
Can you disable AnkiHub and follow the steps above?
A disabled addon looks like this:
i actually tried to disable it and tried to delete it , followed the same steps above , but unfortunately still
Can you restart Anki and click sync? Does the cancel popup still happen?
btw my anki version is the latest 24.04.1 is this related ?
i re-enabled the ankihub add-in and the issue presists
When you clicked sync, can you click upload to ankiweb?