Anking v11 to v12 some the new anking images not showing

[dangdeline]

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Found 1 result for ‘tags:official Anking v11 to v12 images not showing order:latest max_posts:20 status:open’

Thanks for posting this here and for including the category description. To help with your specific issue (some new AnKing v12 images not showing after updating from v11), we’ll need a bit more detail.

Could you please reply with:

1. How you updated to v12

   • Did you:
     • Subscribe to the AnKing deck on AnkiHub and then sync?
     • Or import a .apkg file manually?

2. What “not showing” looks like

   • Are you seeing:
     • A broken image icon / empty box?
     • Text like [[image:...]]?
     • Or nothing at all where the image should be?

3. Scope of the problem

   • Is it:
     • Only on certain cards/tags?
     • Only on one device (e.g., desktop vs mobile)?
     • On all images that are new in v12?

4. Basic checks
   While you gather that, please also try these and let us know the results:

   • In Anki desktop, go to Tools → Check Media and see if it reports missing files.
   • Confirm you’ve done a full AnkiHub sync:
     • Anki desktop → AnkiHub → Sync (wait until it fully finishes).
   • If you use multiple devices, make sure you:
     1. Sync AnkiHub on desktop.
     2. Then sync AnkiWeb (Anki’s normal sync).
     3. Then sync your mobile device.

Once you reply with that info (and ideally a screenshot of a card where the image is missing), I can give you more targeted, step‑by‑step troubleshooting specific to your setup.

[dangdeline]

hi, when i click see cards on ankihub the primary bone tumors table (new addition to the v12) shiws up but not even one MSK card of my anki seems to have this, it doesn’t display any missing image too. Nothing at all where the image should be

[dangdeline]

most of my cards also have a missing image (but this time with an image icon)

[MarcosZan]

Hello,

I’d be happy to help!

I see that you are referring to the Step deck, but you are also subscribed to other decks. Please note that you can replicate the steps below for any deck that is missing images.

I noticed that you have almost all of your fields protected, which blocks your deck from receiving any updates or changes from the AnkiHub website. Please follow this tutorial to unprotect at least the text and extra fields: How to Manage Protected Fields

Then, after saving your changes, follow this tutorial to reset local changes, and everything should download: How to Reset Local Changes

Keep in mind that it can take some time to download everything. You can check the progress of the media sync here:

When it’s done, it should say “Idle.”