Hi everyone,
I’m currently experiencing an issue with the media files in the AnKing V12 deck. Specifically, some of the image files appear and display correctly within the cards, while others fail to show up at all. This inconsistency is making it difficult to study efficiently, as I rely heavily on the visual content.
I have already confirmed that I’m using the latest version of Anki, and I imported the AnKing deck as instructed. However, the missing images either show up as broken links or do not appear at all. I’m not sure whether this is an issue with the media files not being properly included during import, file path discrepancies, or something else entirely.
Could you please help me troubleshoot what might be causing this? Are there any known issues with media syncing or any steps I can follow to ensure that all media files are correctly linked and displayed?
Looking forward to your guidance.
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Some Images Not Displaying in AnKing V12 Deck – Troubleshooting
Hi there! This is a common issue with AnkiHub decks, especially the AnKing V12. Let me help you troubleshoot those missing images.
First, check your media sync status:
- Open Anki and go to the AnkiHub add-on section
- Check what the media sync status says:
- If it says “Downloading” - your media hasn’t finished syncing yet. It can take up to 60 minutes depending on your internet connection.
- If it says “Idle” - the sync should be complete, but we need to check other potential issues.
Common causes of missing images:
-
Protected fields: AnkiHub protects certain fields by default. Check if the missing images are in specific fields like “Physeo” which might be protected.
-
Media download incomplete: Sometimes the media sync process doesn’t complete properly even if it shows “Idle”.
-
Field content issues: You might have the image files but not the HTML references in the fields, or vice versa.
Steps to fix:
-
Reset local changes:
- Go to Browse
- Click on the AnkiHub add-on tab at the top
- Click “Reset local changes”
- Select the AnKing deck
-
Check protected fields:
- For the AnKing Step Deck, AnkiHub downloads media for these fields:
Text
, Extra
, Sketchy
, and Pixorize
- If images are missing in other fields, those might be protected
- You can check protected fields here: Advanced Functionality
-
Run Check Media:
- Go to Tools > Check Media
- This will identify missing media files
If these steps don’t resolve your issue, please reply with:
- Which specific fields are missing images
- Whether you’re using AnkiHub to sync the deck
- The exact results of your Tools > Check Media scan
For more detailed information, check these helpful resources:
Hope this helps get your images displaying properly!
I ran the tool and found that there were 4000 cards missing. And it reads that The following files are referenced by cards, but were not found in the media folder. How do I fix this
Hello,
I know it can be confusing, but most of the time, when Anki says files are missing, it doesn’t mean anything significant. I understand you’re noticing missing images because they either don’t appear or show up as broken. Have you tried the steps suggested by the bot?
-
Please make sure your fields are not protected, especially the “extra” field. You can find instructions here: How to Manage Protected Fields
-
You could also try resetting your local changes by following this guide: How to Reset Local Changes
Let me know how it goes! 