Ask for support about Smart Search and AI tool

Smart Search option not showing for my public deck with 250 notes. I am the owner and already tagged cards. Please help me activate it.
Thanks a lot.

Here’s my deck: Sign In

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Found 7 results for ā€˜tags:official Smart Search order:latest max_posts:20 status:open’

Thanks for sharing the deck link, that helps.

From how Smart Search currently works (see: :robot: What do I get in AnkiHub Premium? and :robot: What is Smart Search?), a few conditions need to be met before the Smart Search option shows up:

  1. You must have AnkiHub Premium on the account that owns the deck.

    • Smart Search is a Premium-only feature.
    • Please double‑check that you are logged into the same AnkiHub account that:
      • owns this deck, and
      • has an active Premium membership.
  2. Deck must be an AnkiHub deck (not just local in Anki).
    Your link is an AnkiHub deck, so that part is fine.

  3. Where to see Smart Search:

    • Open your deck in the AnkiHub web app.
    • On supported decks, you should see a ā€œSmart Searchā€ (or AI-related) button in the deck view/toolbar area.
    • It won’t appear inside the Anki desktop browser; it’s a web feature.

Because I can’t see your account status from here, I can’t confirm if you have Premium, but based on your description (owner, public deck, 250 notes, tagged) the most likely reasons it’s not showing are:

  • Your account does not currently have Premium; or
  • You’re viewing the deck while logged into a different account than the owner; or
  • There’s a temporary bug with Smart Search visibility for user-created decks.

Next steps

Please check:

  1. Go to: https://app.ankihub.net/memberships/plans/

    • Confirm that your simoncao (or the account that owns the deck) has Premium active.
  2. While logged into that same account, open your deck again:
    https://app.ankihub.net/decks/4c767996-179e-4bf3-8457-9b2686071176

    • Look for the Smart Search / AI button.
  3. If:

    • You do have Premium,
    • You’re definitely logged into the owner account, and
    • The button is still missing,

    then this is likely a bug or an account/deck‑flagging issue on our side.

If you can, please reply here with:

  • A screenshot of the deck page (top area where Smart Search should appear).
  • Confirmation of:
    • ā€œYes, I have Premium on this account.ā€
    • ā€œYes, this is the same account that created/owns the deck.ā€

With that info, the AnkiHub team can investigate and, if needed, escalate it to dev support.

Hello,

I would be happy to help. :slight_smile:

A couple of things stand out:

First, I don’t show that you are subscribed to any decks on AnkiHub, at the moment

From there, I don’t believe that SmartSearch is functional for personal decks, to the best of my knowledge. Only for decks that are maintained by the AnkiHub team

Please let me know if that answers your question, and if there’s anything else I can help with. :slight_smile:

Thanks for your answer.
After I updated to Premium version, I synced one of my decks from my own Anki app. But it seems like there are no options on Ankihub allowing users to apply smart search or AI features as described in my confirmation email (photo 1 below). I also followed the instruction links in the email, but there are no smart search button like in the tutorial (photo 2 below). I’m really confused how to add these premium features for my personal decks.

That is correct, yeah. SmartSearch is indexed on the AnKing Step deck, specifically, owing to its mappings and is not a feature that is necessarily available for all decks, particularly personal decks uploaded

Some of that has to do with indexing the deck itself, so that it is properly searchable (which is a topic in its own right). There have been conversations about potentially enabling those features for all decks, though at the moment that is still a ways off for active consideration

Please let me know if that answers your question, and if there’s anything else I can help with. :slight_smile:

Thanks. So are there any workarounds to use these features for my personal deck. As my goal is to build a lot of decks for my English students’ vocabulary learning, not for medical knowledge. I thought these premium features are applicable for all different fields.

Apologies for the delay in response, though hopefully I can try to answer a few questions for you and offer some clarification/s:

We are able, in certain circumstances, to extend the AI-enabled features to some decks. That being said, those features were really built around a couple of AnkiHub-specific flagship decks (largely the AnKing Step deck and MCAT deck). I mention this just to note that the AI features, including SmartSearch, were tuned and designed with certain note types and styles in mind and so they may not be expected to perform equally well on other note types depending on how you’ve configured yours (the short version is that there are many different ways to configure notes, though the AI features are unlikely to play well with all possible configurations and so your mileage may vary). Essentially, even if enabled we may not be able to guarantee that they will be able to appropriately confer to the particulars of your specific decks

From there, it may also be helpful if you can help me understand what you’re aiming for overall. I know you mentioned the intention to ā€œbuild a lot of decksā€; are these all intended to be separate decks?

Additionally, it might be helpful to clarify that access to the AI-enabled features in any decks would require that your students have AnkiHub Premium memberships, in order for them to be able to make use of those features.

Please let me know if that makes sense, and/or if there are any other questions I can help answer for you so hopefully we can get you squared away. :mending_heart: