Asking v12 doesn't work! I don't know what to do

I just downloaded Anki and v12 deck. I tried unsubscribing resubscribing’ resetting local changes etc. nothing happened .please help me or I go crazy trying
The category for general support questions related to using AnkiHub.

Things not to ask about here:

Please include supporting information and documents such as screenshots, recordings, complete error messages, etc.


Can you take a screenshot of your main Anki screen?

If you are seeing 0 cards, then try this

thank you it worked. how can I subtype the cards

If you are referring to subdecks, please see this: Why are there no subdecks in the AnKing V12 deck?

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