Cannot sync with ankihub even though I have membership

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1

Screenshot 2024-07-08 at 2.39.39 PM
Screenshot 2024-07-08 at 2.39.39 PM942×450 43.9 KB

I just signed up for anking deck and I payed for the member ship but I keep getting this error.

12 Likes
2

im having the same issue

2 Likes
3

Recently purchased as well and it is also providing the same error message.

4

Me too, tried logging out and back in, not sure what else to do

5

I am having the same problem. I even paid for it again just in case something went wrong and now I got charged twice for no reason

1 Like
6

same here. very frustrating

7

I mistakenly bought another membership because of this issue and it still didnt work.

1 Like
8

I’ve the same issue, please help!

9

Same issue

10

same

11

Also came to say this.

In the past I have had 2 separate accounts and I merged them iirc.
Also I have paid for the yearly Ankihub.

12

am having same issue

1 Like
13

same issue

14

I am getting the same issue; it just started today.

15

having the exact same issue.

16

Same issues. Just recently purchased

17

same issue brother just purchased it

2 Likes
18

Darn, I was thinking of doing this because I’m pretty sure I’d use it for the next 2 years. Thanks for saying that’s what happened, saved me from doing that

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Im sure they will refund him it is their error after all

20

True, just glad I don’t have to enter my info again only to have my hopes squashed

1 Like