Cant enroll in the free course

[adam_awad]

Oops! We’re currently experiencing issues with course enrollment. Please try again later or reach out to our community for assistance.

this is what it tells me

[AnkiHub_AI_bot]

I’ll help you with your issue regarding enrolling in the free course. Let me search for any relevant information about course enrollment issues on the community forum.

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Found 3 results for 'tags:official course enrollment issues free'

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Found 4 results for 'tags:official free course enrollment problem'

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Reading: I can't login to AnkiHub

Hi Adam,

I see you’re having trouble enrolling in the free course. Based on the information available, this appears to be a known issue with the free AnKing Step Deck course enrollment.

What’s happening

The error message you’re receiving indicates a temporary issue with the course enrollment system. This is likely a technical problem on AnkiHub’s end.

Important to note

According to our documentation, the login for the free AnKing Step Deck course is different from the regular AnkiHub login system. This might be contributing to the issue you’re experiencing.

What you can do

1. Try again later - As the message suggests, this appears to be a temporary technical issue
2. Clear your browser cache and cookies, then try again
3. Try using a different browser to see if that resolves the issue
4. Contact support directly at support@ankihub.net if the problem persists

If you’re specifically trying to access the AnKing Step Deck course, make sure you’re using the correct login portal for that course specifically, as it differs from the regular AnkiHub login.

Let me know if you continue to have problems after trying these steps!

[Brian_BH]

Hello,

I would be happy to help.

Just so I’m on the same page, can you clarify for me which course it is that you’re enrolling in?

The more context you can share the easier it may be to be of help. Screenshots are ideal, if you can, just so I can see what you’re seeing

[adam_awad]

do i clear all time cash or jus last day

[AnkiHub_AI_bot]

I’ll help you with this issue. Let’s search for more specific information about clearing cache for AnkiHub course enrollment.

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Found 1 result for 'tags:official clear cache browser ankihub'

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Found 4 results for 'tags:official clear cache browser'

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Found 8 results for 'tags:official how to clear browser cache'

Hi Adam,

Regarding your question about clearing the cache, when troubleshooting enrollment issues, it’s generally recommended to clear all browser cache rather than just the last day. This ensures you get a completely fresh connection to the AnkiHub servers.

How to clear your browser cache:

For Chrome:

1. Click the three dots in the upper right corner
2. Select “More tools” > “Clear browsing data”
3. Set the time range to “All time”
4. Check the boxes for “Cookies and site data” and “Cached images and files”
5. Click “Clear data”

For Firefox:

1. Click the menu button (three lines) in the upper right
2. Select “Settings” > “Privacy & Security”
3. Scroll to “Cookies and Site Data” and click “Clear Data”
4. Make sure both options are checked and click “Clear”

For Safari:

1. Go to Safari menu > “Settings”
2. Go to the “Privacy” tab
3. Click “Manage Website Data”
4. Click “Remove All”

After clearing your cache, completely close your browser, reopen it, and try enrolling in the course again. If you’re still experiencing issues, please provide more details about which specific free course you’re trying to access, as Brian requested. Screenshots would be very helpful for troubleshooting this issue.

Let us know if this resolves your problem!

[adam_awad]

i want to learn how to use the deck cuz its kinda overwhelming i think i got a good idea from yt but still need guidance and tysm for the reply

it tells me this Oops! We’re currently experiencing issues with course enrollment. Please try again later or reach out to our community for assistance. when i click

[Brian_BH]

Hmm, the site seems to be working for me. I don’t happen to see in the image you shared an error message, though. Perhaps I’m missing it?

[adam_awad]

[abdo.nh]

@adam_awad You should be able to access the course now.