Some decks have their media available on Ankihub, but won’t sync their media to the Anki App. And so, after subscribing to the deck, if we could download the media from Ankihub directly and import into Anki directly, that should solve that issue.
The deck I’m having an issue with is OtoKing. Please see this support discussion for reference: Most of OtoKing media not downloading - #3 by roazkyr
I’ve also reached out to the deck owner to see if they can help and am waiting for a response.
Thank you for your attention to this