Error while subscribing to Anking V12 within Ankihub

🙋 Support
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1

The category for general support questions related to using AnkiHub.

Please include supporting information and documents such as screenshots, recordings, error messages, etc.

I subscribed to the Step 1 & 2 Overhaul deck which gave me the code to be copied into the Ankihub add-on within my Anki application on my laptop. It then gives me the error “Please first subscribe to the deck on AnkiHub website. Link to the deck:…”. I click the link and it takes me back to the page showing I’m already subscribed. I’ve tried restarting anki, my laptop, and am not sure how to get the deck to download.

2

This usually means that you are not a member, have you paid for a membership yet? It would say “become a member” at the top right if you still haven’t