I can't download a deck even after subscribing

Iโ€™m just trying to download the v12 anking deck and nothing happens. It keeps saying that I have to subscribe to the deck and of course I already did that

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In your anki, go to the top toolbar, press on AnkiHub โ†’ subscribed decks โ†’ add โ†’ paste this โ€œe77aedfe-a636-40e2-8169-2fce2673187eโ€, it should work if you havenโ€™t tried this yet

Same problem even with this code e77aedfe-a636-40e2-8169-2fce2673187e

did you also subscribe to the deck on ankihub website itself? also try unsubscribing on your anki app and adding that code again

This usually means that you donโ€™t have an AnkiHub membership. You can get a membership by

  • clicking Become a Member (if you see this, it means you donโ€™t have a membership yet) in the top right corner of https://app.ankihub.net
  • or by navigating to Sign In
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I have my account ok. I heard so many others facing the same problem as my wife
and by the way, her account is on hold we donโ€™t know why. Thanks

i already did :frowning: thanks

Hi

Please create a new topic so we can address your situation.

This is a very old thread so we will be closing it.