Error

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The category for general support questions related to using AnkiHub.

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Please include supporting information and documents such as screenshots, recordings, etc.

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Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.

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CleanShot 2024-09-29 at 08.56.43@2x
CleanShot 2024-09-29 at 08.56.43@2x2118×1412 423 KB

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It looks like you’ve just created a topic but haven’t actually described your problem yet.

To help you with your AnkiHub-related error, please reply here with:

  1. What exactly is happening?

    • Exact error message (copy–paste or screenshot)
    • When it happens (e.g., when opening Anki, when syncing with AnkiHub, when subscribing to a deck, etc.)

  2. Your setup

    • Anki version
    • AnkiHub add-on version (if known)
    • Operating system (Windows, macOS, Linux)

  3. What you already tried

    • Restart Anki / computer
    • Disable other add-ons? If yes, which ones?
    • Any recent changes (updated Anki, installed new add-ons, etc.)

Once you share this info (and ideally a screenshot of the error), I can help narrow down whether it’s an AnkiHub sync issue, add-on conflict, version incompatibility, or something else.

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Hello, could you please detail the error you’re seeing? Screenshots are ideal.

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This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.