Hello! when downloading the anking deck, an error ocurred

The category for general support questions related to using AnkiHub.

Things not to ask about here:

Please include supporting information and documents such as screenshots, recordings, etc.

Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.

You can also find answers to common questions in our FAQ and Docs.

Thinking

Read topic
Reading: Hello! when downloading the anking deck, an error ocurred

Welcome to AnkiHub Community, and thanks for posting!

It looks like your message currently only contains the category description text, and not your actual question or the error you’re seeing when trying to download the AnKing deck.

To help you with the error, please reply here with:

  1. A screenshot of the error message (or copy-paste the exact text).
  2. How you’re trying to get the deck:
    • Via AnkiHub add-on (Syncing a shared deck)
    • Or via an .apkg file?
  3. Your setup:
    • Anki version (e.g., 2.1.65)
    • Operating system (Windows/Mac/Linux)

In the meantime, you can also check:

  • The AnkiHub docs for installation and common issues:
    https://community.ankihub.net/docs
  • If your issue is specifically about the AnKing deck content itself (not the AnkiHub syncing or add-on part), you may get better help in the :open_book: AnkiHub Decks category.

Reply with the details above and I’ll walk you through the exact steps to fix it.

Hello,

I would be happy to help. :slight_smile:

It may be helpful if you can share a bit more information about the error that occurred, just so that we are able to be of help :mending_heart:

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.