The category for general support questions related to using AnkiHub.
Things not to ask about here:
AnkiHub Decks)Please include supporting information and documents such as screenshots, recordings, etc.
I’ll help you with your issue about cards showing “no Cloze found” in AnkiHub. Let me search for some relevant information that might help solve this problem.
Found 0 results for 'tags:official cloze no found error tags:deck-anking-step-deck-ankingmed'
Found 2 results for 'tags:official cloze error'
Reading: "No cloze X found on card. Please either add a cloze deletion, or use the Empty Cards tool."
Hi Samia,
I can see from your screenshot that you’re encountering the “No cloze found” error with the AnKing Step Deck. This is a common issue that has a straightforward fix.
This error occurs because some cards are missing cloze deletions. This commonly happens after installing the AnKing Step Deck, where cards that previously had multiple different cloze numbers (like c1, c2, c3, etc.) might have been changed to all use the same cloze number, leaving some “empty” cards behind.
You need to use the “Empty Cards” tool in Anki to remove these problematic cards:
This will clean up your deck by removing the cards that are causing the error, allowing you to study normally with the remaining cards that have proper cloze deletions.
If you need more detailed instructions with visuals, there’s a helpful tutorial on this exact issue in our FAQs section: No cloze X found on card
Let me know if you need any additional help with this!
Hello,
I would be happy to help. 
Just to make sure: have you tried using the Empty Cards tool yet? If so, how did that work for you?
Hi Thank you for your help i did exactly what you said now i have 0 cards on step 1 deck, kindly advise
I’ll help you understand what’s happening with your AnKing Step Deck after using the Empty Cards tool. Let me search for some relevant information first.
Found 0 results for 'tags:official ankihub install anking step deck tags:deck-anking-step-deck-ankingmed'
Found 5 results for 'tags:official ankihub install step deck zero cards'
Hi Samia,
After using the Empty Cards tool, it’s completely normal to see 0 cards in your Step 1 deck. This is actually by design with the AnKing Step Deck - all cards are suspended when you first install it.
The AnKing Step Deck comes with all cards suspended by default. This is intentional so that you can selectively unsuspend cards as you study different topics, rather than being overwhelmed with thousands of cards at once.
You should now start seeing blue cards appear on your main Anki screen. You can repeat this process for any subjects or topics you’re currently studying (like Pathoma, Boards & Beyond, etc.).
The best way to use the AnKing Step Deck is to unsuspend cards as you cover topics in your courses. This way, you’re only reviewing relevant material rather than trying to memorize everything at once.
For more detailed instructions, check out this helpful FAQ: Why does my AnKing Step Deck have 0 cards?
Would you like any additional guidance on how to effectively use the AnKing Step Deck?
Hi thank you for your response i did it but now i can see any card on anking deck it 0
I’ll help you understand what’s happening with your AnKing Step Deck and how to access the cards properly.
Looking at your latest screenshot, I can see you’re browsing the AnKing deck and seeing individual topics, but only with 1 card per topic. This suggests you’re on the right track, but there may be some confusion about how to effectively use the deck.
When you look at the main deck screen (showing 0 cards), you’re seeing no cards because they’re all suspended. But when you browse the deck, you can see the individual topics and cards as shown in your screenshot.
From the browse screen (where you are now):
Return to the main Anki screen
Start studying
Would you like more specific guidance on unsuspending cards for certain topics or subjects? I can walk you through that process if needed.
A couple of things:
Do you have cards unsuspended? It’s normal for the deck to start out mostly suspended, as otherwise you would have many thousands of cards all at once, which would not be desirable
You might try double-checking the instructions recommended by the AI bot and make sure that everything there is squared away.
Separately, or additionally, you might follow this tutorial to make sure that you have cards properly prepared to be studied: How to Get Started Studying
Importantly, I notice that you seem to have protected all of your fields:
By protecting all of your fields, AnkiHub will necessarily not be able to write to any of your fields. This may mean that many of your cards will not be able to install appropriately and may show up as blank, as a result.
In order to avoid this, you will necessarily need to unprotect at least some of the fields, in for AnkiHub to be able to write to those fields
You can follow this tutorial to unprotect the relevant fields: How to manage protected fields
I would recommend the following:
Since you’ve protected all of your fields, occasionally there are a few more steps necessary to be able to get you squared away, but we can start there and see what’s what.
Give that a shot, let me know how you fare, and we’ll go from there and hopefully we can get you squared away.
Gotcha. You may have to force a reset of your deck as your fields were previously all protected
You can do so by following this tutorial: Resetting Local Changes
Once you’ve done that, give it a few minutes and then you can try following the ‘how to get started studying’ tutorial
Just for clarity: it appears that you’ve now unprotected all of your fields, though there are a few fields that are typically protected by default. This may lead to some unintended side effects such as broken image icons and the like
The default fields that are typically protected are as follows:
You may want to restore those to their original protected status before progressing, just to avoid further hiccups.
Please let me know if that answers your question, and if there’s anything else I can help with.
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
