I can't see the images and multimedia on the cards

When I synchronized the cards I started to review them and I can’t see images and play the multimedia from the steps bank.

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Hello,

A few questions:

  • Which deck are you referencing?
  • Do you have a current Ankihub membership?
  • Which version of Anki are you currently running?
  • Which media, specifically, is not showing up?
  • Which deck are you referencing?
  • Anking steps decks
  • Do you have a current Ankihub membership?
  • Yes
  • Which version of Anki are you currently running?
  • Version ⁨24.06.3 (d678e393)⁩
  • Which media, specifically, is not showing up?
  • Imagens relative with contain of the question

Can you show me what one of your cards looks like that isn’t displaying media properly?

Also try this:

Please try resetting your local changes. To do this:

Go to browse in your Anki → at the top click on the ankihub addon tab → press reset all local changes

This will restore everything to what AnkiHub has unless you have specifically protected those fields

Can you also check by going to the ankihub addon → does your media sync say installing or idle?

hi same here i can’t seem to have images on my ankingdeck that i downloaded today.
Yes media sync says idle
whats next step ?

Hello,

What fields are the images missing in? Text? Extra? Sketchy?

all of them .I don’t see any images at all

Do you have an active Ankihub membership?
Do you know what version of Anki you’re running?

If you haven’t yet, I would recommend trying to reset local changes: Resetting Local Changes