When I synchronized the cards I started to review them and I can’t see images and play the multimedia from the steps bank.
Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @
mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.
You can also find answers to common questions in our FAQ and Docs.
Hello,
A few questions:
- Which deck are you referencing?
- Do you have a current Ankihub membership?
- Which version of Anki are you currently running?
- Which media, specifically, is not showing up?
- Which deck are you referencing?
- Anking steps decks
- Do you have a current Ankihub membership?
- Yes
- Which version of Anki are you currently running?
- Version 24.06.3 (d678e393)
- Which media, specifically, is not showing up?
- Imagens relative with contain of the question
Can you show me what one of your cards looks like that isn’t displaying media properly?
Also try this:
Please try resetting your local changes. To do this:
Go to browse in your Anki → at the top click on the ankihub addon tab → press reset all local changes
This will restore everything to what AnkiHub has unless you have specifically protected those fields
Can you also check by going to the ankihub addon → does your media sync say installing or idle?
hi same here i can’t seem to have images on my ankingdeck that i downloaded today.
Yes media sync says idle
whats next step ?
Hello,
What fields are the images missing in? Text? Extra? Sketchy?
all of them .I don’t see any images at all
Do you have an active Ankihub membership?
Do you know what version of Anki you’re running?
If you haven’t yet, I would recommend trying to reset local changes: Resetting Local Changes