I’ll help you with this support request about purchasing the wrong deck on AnkiHub. Let me search for some relevant information about refunds for AnkiHub purchases.
Search
Found 2 results for 'tags:official refund wrong deck purchase'
Search
Found 5 results for 'tags:official refund policy ankihub'
Search
Found 2 results for 'tags:official refund terms'
Read topic
Hi Jojolmfao,
I understand you’ve ordered the wrong deck and would like a refund. Let me help you with this issue.
For refund requests on AnkiHub, you’ll need to contact the AnkiHub support team directly as this requires account-specific assistance. Here’s what I recommend:
-
Contact Support: Email the team at help@ankihub.net with details about your purchase and why you need a refund.
-
Provide Information: In your email, include:
- Your AnkiHub username
- Date of purchase
- Which deck you purchased by mistake
- Any relevant order/transaction ID if you have it
While there isn’t a specific refund policy published in the community forums that I could find, the AnkiHub team typically reviews these requests on a case-by-case basis.
If you need additional assistance or have further questions, feel free to reply here. The team will help address your refund request as soon as possible.