I stll cant access the cards even after syncing and un-suspending them

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I’ll help you with your issue about not being able to access cards in AnkiHub. However, I need a bit more information to better understand your specific problem since your post doesn’t provide many details.

Let me search for some similar issues that might help:

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Found 2 results for 'tags:official cant access cards syncing unsuspending'

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Found 5 results for 'tags:official not seeing cards after downloading'

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Reading: I can't see what cards are suspended/unsuspended?

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Found 5 results for 'tags:official cant see all cards'

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Reading: Cant see all cards

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Found 5 results for 'tags:official reset local changes'

Hi Farida! Welcome to the AnkiHub community. It looks like you’re having trouble accessing your cards even after syncing and unsuspending them. Let me help you troubleshoot this issue.

Common Solutions for Card Access Issues

1. Check Your Browse View Setting

One common issue is that you might be viewing “notes” instead of “cards” in the browser:

  • Go to Browse in Anki
  • Look at the top where it says “notes” and change it to “cards”
  • This will allow you to see all suspended/unsuspended cards

2. Reset Local Changes

If you’re still having trouble accessing cards after syncing:

  • Go to Browse in Anki
  • Click on the AnkiHub add-on tab in the menu
  • Select Reset All Local Changes
  • Choose the deck you want to reset
  • Click OK

This will restore everything to match what’s on AnkiHub servers, which often resolves syncing issues.

3. Make Sure Cards Are Properly Unsuspended

  • Cards need to be properly unsuspended to appear in your review queue
  • You can select cards by tag and unsuspend them in bulk from the Browse view

4. Verify Your Filters and Card States

  • Check if you have any active filters in the deck browser
  • Make sure your cards aren’t marked as “new” if you’re looking for them in the review queue

Next Steps

Could you please provide some additional information to help me better understand your issue?

  • Which deck are you trying to access?
  • Are you seeing any error messages?
  • Can you see the cards in the browse screen but not when studying?
  • A screenshot of what you’re seeing would be very helpful

This will help me provide you with more specific guidance to solve your problem.