I’ll help you with your lifetime plan issue for AnkiHub. Let me search for some relevant information that might help address your situation.
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Reading: 🤖 I have some issues with AnkiHub premium, where can I go to get help?
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Reading: 🙋 Getting Help
Hi there!
I’m sorry to hear you’re having issues with your lifetime plan. This definitely needs to be resolved as your purchase should be recognized in your account.
To get this fixed as quickly as possible, I recommend contacting the AnkiHub customer support team directly. They can verify your purchase and restore your lifetime access. You can reach them through either of these methods:
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Email the support team at support@ankihub.net with your receipt number (Receipt #1094-5255) and the details of your purchase from May 7, 2022.
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Contact customer support directly through the forum by clicking here to message Customer Success. Make sure to include your receipt number and purchase date in your message.
The support team should respond within 1-2 business days and help restore your lifetime access.
Thank you for your patience, and I hope this gets resolved quickly for you!