Media sync won't work

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I’ll help you troubleshoot your media sync issues. Let me search for some relevant information first.

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Found 3 results for 'tags:official media sync error ankiweb status:public'

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Found 2 results for 'tags:official media sync large files status:public'

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Reading: Why is my deck missing images?

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Reading: 📸 Importing/Exporting Media

Based on my research, I understand your frustration with media syncing issues. Let me help you troubleshoot this problem:

Media Sync Error Analysis

The error you’re experiencing (“A network error occurred. Error details: error sending request for URL ()”) is likely related to the large size of your media files (~2200MB). Large media collections can sometimes cause sync interruptions, especially on slower or less stable internet connections.

iPhone vs PC Syncing

Your observation about the iPhone completing the sync (but with fewer “Added” cards showing) is important. The fact that your “Check Media” on iPhone shows over half of your media files missing confirms that the media sync is indeed incomplete, even though it shows as “complete” on the device.

Troubleshooting Steps

Here are some steps to try resolving this issue:

  1. Check Media Sync Status in AnkiHub

    • Go to the AnkiHub add-on menu and check if your media sync status says “Idle” or “Downloading”
    • If it shows “Downloading,” you need to wait until it completes

  2. Try Breaking Up the Sync

    • Sync in smaller batches by temporarily moving some media files out of your collection.media folder
    • After each successful sync, move more files back and sync again

  3. Manual Media Verification

    • Use Tools > Check Media on your PC to see what’s missing
    • Compare this with what’s missing on your iPhone

  4. Force One-Way Sync

    • In Preferences > Network, check “On next sync, force changes in one direction”
    • Then choose “Upload” to push your complete media collection to AnkiWeb

  5. Try Different Network

    • You mentioned trying a hotspot, but you might also try a completely different network environment if possible

Additional Information

For AnkiHub decks specifically, media syncing happens automatically when you subscribe to a deck. The AnkiHub add-on should show “Media sync: Downloading” while downloading media, and “Media sync: Idle” when completed.

If you continue to experience issues, you might need to consider manually importing media as a workaround. The AnkiHub add-on provides options to import media from local folders, .apkg files, or cloud storage like Google Drive.

Would you like me to provide more specific instructions for any of these troubleshooting steps?