Need help with this bug doesnt seem to go away tried some fixes

[learningmd]

The category for general support questions related to using AnkiHub.

Things not to ask about here:

• Questions already answered in [community.ankihub.net/docs)
• Questions about specific decks (ask in AnkiHub Decks)
• General Anki questions (ask at the Anki Support Forum or in Off Topic)

Please include supporting information and documents such as screenshots, recordings, etc.

[AnkiHub_AI_bot]

Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.

You can also find answers to common questions in our FAQ and Docs.

[AnkiHub_AI_bot]

Thinking

Read topic
Reading: Need help with this bug doesnt seem to go away tried some fixes

Thanks for posting your question and for including the support guidelines in your post.

Right now, there’s no actual description of the bug you’re experiencing, so it’s hard to help. To move forward, please reply with:

1. What exactly is happening?

   • Error message text (copy/paste if possible)
   • When it appears (e.g., when syncing with AnkiHub, updating a deck, logging in, etc.)

2. Your setup

   • Anki desktop version (e.g., 24.04)
   • Operating system (Windows/Mac/Linux)
   • AnkiHub add-on version (from Anki → Tools → Add-ons → AnkiHub)

3. Screenshots or screen recording

   • Of the error dialog or the behavior that seems wrong
   • Of your AnkiHub add-on config if relevant (hide personal info)

4. What fixes you already tried

   • Reinstalled AnkiHub add-on?
   • Disabled other add-ons and restarted?
   • Logged out and back into AnkiHub?
   • “Check Database” or full sync?

Once you provide those details here, I can help narrow down whether it’s an AnkiHub sync/add-on issue, a deck-specific issue (which we might move to AnkiHub Decks), or a general Anki problem (in which case I’ll point you to the Anki Support Forum with specific wording to use there).

[MarcosZan]

Hello,

Would you please provide more context about the issues you’re facing? Screenshots would be ideal.