Not able to sync

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1

I have been subscribed to and using the Anking deck for sometime now and keep getting this message:

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image679Ă—291 12.3 KB

2

I’ll help you with your syncing issue with AnkiHub. However, your post doesn’t contain specific details about the syncing problem you’re experiencing. Let me search for some common syncing issues on the forum to provide relevant information.

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Reading: "Syncing failed, because your email address needs to be (re)confirmed. Please visit ankiweb.net, and log in as ___ to proceed"

Hello Vasavi2000,

I noticed you’re having trouble syncing, but I need more information to help you better. There are two different syncing systems in Anki that people sometimes confuse:

  1. AnkiWeb sync - The general Anki syncing system that keeps your cards in sync across devices
  2. AnkiHub sync - Specifically for AnkiHub deck subscriptions and updates

Possible solutions:

If you’re having trouble with AnkiWeb sync:

  • Check if you’re getting an error message about email confirmation. If so, you need to visit ankiweb.net to confirm your email address.
  • Make sure you’re using the same AnkiWeb account across all devices.
  • Try a full sync by going to Preferences → Sync and selecting “On next sync, force changes in one direction”.

If you’re having trouble with AnkiHub sync:

  • Ensure your AnkiHub add-on is updated to the latest version.
  • Check if you have an active AnkiHub subscription (if required for your decks).
  • Verify your internet connection is stable.

Could you please provide more details about your issue? Screenshots of any error messages would be extremely helpful. Let me know:

  1. What exactly happens when you try to sync?
  2. What error messages (if any) are you seeing?
  3. Are you trying to sync with AnkiWeb or specifically update AnkiHub decks?

This information will help me provide more targeted assistance for your situation.

4

Hello,

It appears your subscription is active on our end. Are you getting this error message also when trying to login to the AnkiHub website?