I'm not able to sign in and sync my account. I'm new to Anki so I'm lost

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Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.

You can also find answers to common questions in our FAQ and Docs.

CleanShot 2024-09-29 at 08.56.43@2x
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I’ll help you with your AnkiHub account sync issue. Let me search for some relevant information to assist you better.

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Found 3 results for 'tags:official ankihub sync account login status:public'

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Found 5 results for 'tags:official getting started ankihub status:public'

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Reading: ⭐️ Getting Started

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Reading: I can't login to AnkiHub

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Reading: "Syncing failed, because your email address needs to be (re)confirmed. Please visit ankiweb.net, and log in as ___ to proceed"

Hello there! I can see from your screenshot that you’re having trouble with syncing your Anki account. It looks like you’re getting an error message about confirming your email address with AnkiWeb.

Understanding the Issue

This is actually related to AnkiWeb (not AnkiHub). These are two different services:

  • AnkiWeb: The official Anki syncing service that allows you to sync your cards across devices
  • AnkiHub: An add-on and service for sharing and collaborating on decks

How to Fix This

To resolve this issue, you need to:

  1. Visit ankiweb.net
  2. Log in with the same email address shown in your error message
  3. You’ll likely need to confirm your email address by clicking a link sent to your email

This error happens when your AnkiWeb account needs email verification before you can sync your cards.

Getting Started with AnkiHub

If you’re also interested in using AnkiHub (which is a separate service), here’s how to get started:

  1. Create an AnkiHub account
  2. Purchase a membership if needed
  3. Install the AnkiHub add-on
  4. Log in to the add-on using your AnkiHub credentials

Let me know if you need any clarification or have other questions about Anki or AnkiHub!

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Hi,

To get started, please create your AnkiWeb account here first: https://ankiweb.net/decks

Then, log in with this same account inside the Anki desktop app by clicking the “Sync” button.

After that, you can follow these steps to get set up with the AnKing deck:

  1. Make sure you have an active membership: Sign In
  2. Install the AnkiHub add-on: Install Ankihub Addon (New User)
  3. Subscribe to and install a deck: Subscribe/Install Step Deck (New User)
  4. Start using the deck: How to Get Started Studying

Let me know if you’re still experiencing any issues!

Please note: Your AnkiWeb and AnkiHub accounts are two different things, so they are created and managed separately. :blush: