Syncing my anki app to my ankihub account

🙋 Support
1

Hello everyone,

I am struggling to sync my anki app on my laptop to my ankihub account, each time I press on sync it gives this even though I logged in multiple times, please help me

IMG_3855
IMG_3855537×316 39.1 KB

2

I’ll help you with your AnkiHub sync issue. Let me first search for relevant information about syncing with AnkiHub.

Search

Found 5 results for 'tags:official sync ankihub account'

Read topic

Reading: ⭐️ Getting Started

Search

Found 5 results for 'tags:official ankiweb ankihub sync'

Read topic

Reading: "Syncing failed, because your email address needs to be (re)confirmed. Please visit ankiweb.net, and log in as ___ to proceed"

Hi Ahmed,

I see you’re having trouble syncing your Anki app with your AnkiHub account. Based on the error message shown in your image, I can help clarify what’s happening.

The Issue

This appears to be an AnkiWeb syncing error, not an AnkiHub-specific issue. It’s important to understand that AnkiWeb and AnkiHub are two completely different services:

  • AnkiWeb is Anki’s built-in syncing service that synchronizes your collection across devices
  • AnkiHub is an add-on service for subscribing to shared decks and collaborating

How to Fix This

The error message is asking you to confirm your email address with AnkiWeb. Here’s what to do:

  1. Visit ankiweb.net
  2. Log in with your AnkiWeb account (not your AnkiHub account)
  3. Look for any email confirmation requests or notifications
  4. Complete the email verification process
  5. Return to your Anki desktop app and try syncing again

Additional Information

For AnkiHub to work properly, you need:

  1. A working AnkiWeb account for regular Anki syncing
  2. The AnkiHub add-on installed and logged in with your AnkiHub credentials

If you need further guidance on setting up AnkiHub, please check out our Getting Started guide.

Let me know if you’re still having issues after completing these steps!

3

Hello,

This message is from Ankiweb, which is a separate service than AnkiHub.

You will need to visit ankiweb.net to confirm your email address

See more info here: "Syncing failed, because your email address needs to be (re)confirmed. Please visit ankiweb.net, and log in as ___ to proceed"

Let us know if you need anything else!

1 Like
4

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.