About a week ago my one-by-one card fronts started being blank on mobile only. I don’t believe I changed any settings but I do believe I updated the general and ANKing notes using the Anking note add-on. It prompted me and I just accepted it, I am unsure if this was the cause. On desktop it’s fine but on mobile the card front is blank and then once clicked, I get the “back” of the card with the one-by-ones now clickable. I have tried resetting the Anking notes to default with the add-on and using the empty cards tool without change.
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Hello,
Happy to help troubleshoot. Can you show me an image of a card that’s exhibiting the behavior you’re describing?
I was actually able to resolve the issue. I found there are 3 different tabs in the Anking note type manager add-on that affect these cards and I hit the reset on all of them. Now it functions normally.
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