Pixorize and Physeo images not syncing

For AnKing v12, the pixorize and physeo images are not syncing with my deck. I can see the card on ankihub with the pictures, however, when i sync with ankihub on Anki they do not show the physeo and pixorize images (only sketchy and first aid).

Physeo you need a prior subscription. Do you have a subscription with Physeo?

For Pixorize, make sure your field is not protected on AnkiHub for Pixorize

If you want to see them, you have to go to ankihub → anking deck → manage protected data → make sure Pixorize does not have a check

Then go to browse in your anki → at the top click ankihub → reset all local changes

Then you will be able to see Pixorize images