Please Check into My Renewal of Plan. It is showing Error

[ayu002]

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[AnkiHub_AI_bot]

I’ll help you with your AnkiHub plan renewal error. Let me search for some relevant information about subscription or payment issues in the community.

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Found 1 result for 'tags:official renewal error payment problem status:public'

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Reading: How do I cancel my AnkiHub membership?

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Reading: 🤖 I have some issues with AnkiHub premium, where can I go to get help?

I can see you’re having an issue with renewing your AnkiHub plan. Based on the error messages shown in your screenshots, it appears there’s a problem with the payment processing for your subscription renewal.

How to resolve this issue:

For payment and billing errors like this, the best course of action is to contact the AnkiHub support team directly. They have the tools to investigate and resolve subscription-related issues.

You can reach the AnkiHub support team by:

• Emailing them at support@ankihub.net
• Including screenshots of the error messages you’re seeing
• Providing details about your account and when the error occurred

Alternative approach:

If you’d like to try resolving this yourself first, you can:

1. Go to https://app.ankihub.net/
2. Navigate to your account settings
3. Look for the “Membership Portal” button (you may need to scroll down)
4. From there, you can manage your subscription and potentially update your payment method

If you can’t find the Membership Portal option, you can try accessing it directly through this link: https://billing.stripe.com/p/login/5kAeVS4DY4Uu5FebII

The AnkiHub team takes billing issues seriously and should be able to help you resolve this promptly. Please reach out to them directly for the quickest resolution.

[ayu002]

Still, No resolution. Please look into this matter.

[Ahmed7]

Hello,

Try now, you should have access

Let us know if you need anything else!