Please Help Me Out Figure this

🙋 Support
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Hello,

You can just click Yes. If it asks you whether to upload to ankiweb or download from ankiweb. Click upload

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I have Pressed Yes Along with Followed By Upload.Still This is not getting figured out.

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Hello,

Can you confirm for me:

  • Which operating system are you using?
  • What version of Anki are you currently running?
  • Are all of your add-ons up to date?
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Device name LAPTOP-2JU3G3TF
Processor 11th Gen Intel(R) Core™ i5-1135G7 @ 2.40GHz 2.40 GHz
Installed RAM 12.0 GB (11.7 GB usable)
Device ID Product ID
System type 64-bit operating system, x64-based processor

  1. Latest Version, 24.11
  2. Yes, All Are Uptodate.
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Also, I Don’t Know Why My Cards Show Cloze Cards Are Empty And When I Click Edit. It shows the card inside. How Can I Fix This Too?

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Can You Tell Me If Any Addons Are Outdated or I Have to Get Rid Off?

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It sounds like a few (different) things are going on. Let’s tackle them one at a time:

This seems to indicate you simply have an empty card. From your main Anki screen, on the top toolbar click Tools - Empty Cards, and follow those prompts.

You said that all add-ons were up to date, no?

I can’t say I’m familiar with all of those add-ons, but the first and most obvious thing to try would be to disable all of them (except Ankihub), restart Anki, and see if the issue persists.

If the issue continues, it’s likely not related to an add-on. If it resolves, it is likely related to an add-on.

Let me know if this helps and what you find, and we’ll go from there. :slight_smile:

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But My Cards Have Material Inside, Deleting or Empty Cards Will Delete My Cards Right ?

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Nope, we’re not deleting notes we’re clearing up empty cards.

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I Have Tried Disabling and Re Enabling My Add-On Thing. It doesn’t seem to help. The Reseting Local changes Has already Costed me My Progress and My Stats. Please Help Me Out. Also Is There a Way I can Import First Aid Images in My Cards ?

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Screen 1

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and On Pressing E / Edit
Screen 2

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image1912×1012 72.7 KB

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I am helping you out; let’s try to focus on one thing at a time. :slight_smile:

Resetting local changes does not affect card progress or review history. If those things have been affected it’s likely due to something else. If that is also an issue we can talk about restoring from a backup or similar to solve that problem as well.

Yep, no need to press E. Have you used the ‘Empty Cards’ tool as indicated in the on-screen message? Did it resolve the empty card problem?

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Unfortunately First Aid is proprietary and, as such, cannot be provided by Ankihub due to copyright. More information can be found here:

(AnKing Step Deck Wiki)

Let me know if, after those steps, where you’re at and we can go from there. :slight_smile:

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I know Sir, But I started everything from Scratch. Deleted Everything And Installed Everything Just to get Rid of The Error.

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I am just afraid and there is a huge card cound which is under this error. i know using empty card tool will fix the issue. its just i am afraid will it delete the parent card. ?

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I Had it earlier then i Deleted Everything installed everything again, this time there were first aid images. and Its ok. :slight_smile:

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It will not delete the parent note. :slight_smile:

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Deleting everything will for sure delete progress, but resetting local changes will not have this effect. :slight_smile:

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I Know Sir, But Still My Parent Issue was / is Not Resolved. It is Still Showing the Same Error

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Is this the empty card error, or a different error?

Can you show me?