Reset to the normal screen

🙋 Support
1

Hi there,

After updating my Anki, the view mode seems to be disrupted and I am not able to view my cards as I normally would. Attached is a screenshot of how my cards look.

Any help would be appreciated.

Screen Shot 2024-06-11 at 2.39.03 PM
Screen Shot 2024-06-11 at 2.39.03 PM1920×1111 128 KB

2

I am having this exact issue! I am attaching how it looks for me, would love to fix this ASAP.

ankingerror
ankingerror1920×1192 61.8 KB

3

Same is happening with me too! Please let me know of any solutions. Thanks.

Screen Shot 2024-06-11 at 11.42.53
Screen Shot 2024-06-11 at 11.42.531920×1146 99.2 KB

4

Screenshot 2024-06-11 at 1.46.32 PM
Screenshot 2024-06-11 at 1.46.32 PM1920×1123 158 KB

I am also having the same issue, commenting to follow

1 Like
5

Hi everyone, thank you for reporting this.

We are looking into this ASAP! We’ll update you when it has been fixed

6 Likes
6

Hello! I have been struggling with a sudden change to the AnKing cards’ appearance in my Anki app. They look really weird and it’s hard to focus on the card when the appearance has been so drastically affected (in a bad way). Can you help me go back to the original card appearance before this happened?

Screenshot 2024-06-11 at 2.50.30 PM
Screenshot 2024-06-11 at 2.50.30 PM1920×1495 163 KB

Screenshot 2024-06-11 at 2.50.49 PM
Screenshot 2024-06-11 at 2.50.49 PM1920×1495 86.9 KB

7

Also having this issue please help!

8

Having the same issue. Maybe a global issue? Does there exist a way to get a previous update of Anking in the meantime while the issue gets fixed?

9

Same issue here!!

Screenshot 2024-06-11 at 14.05.37
Screenshot 2024-06-11 at 14.05.371920×1125 84.7 KB

Screenshot 2024-06-11 at 14.05.49
Screenshot 2024-06-11 at 14.05.491920×1126 132 KB

10

Could this be related to the card styling? My “styling” section of code is blank for the AnKing cards

11

Same issue here. Hopefully an update fixes this soon.

12

Everyone, please first try syncing with ankihub right now, and check to see if its fixed!

1 Like
13

Hello Please help me with this too I can even look at the letters if you have any suugestions lmk

14

After restarting anki and syncing with ankihub, problem seems to be fixed. thank you for the swift fix

1 Like
15

it is! thank you :slight_smile:

1 Like
16

@Brianzhang96 @beenytron @lott0042 @kickyou7 @brookeprysi @violakalee @ecp510 @tng002 @Thanatos @ajoshi52 @bchoi95 Please try syncing first with AnkiHub, then it should be fixed

3 Likes
17

Fixed for me! Thank you!!

1 Like
18

Thank you for the attention on this matter

1 Like
19

Its fixed for me! thank you so much

1 Like
20

Fixed thank you!

1 Like