I am currently having issues with accessing the buttons to open the pictures in my anking Step 1 deck. Previously, once I opened the card buttons with sketchy, first aid, bootcamp ect. would populate, and I could click them to open the attached pictures. Recently, after an update, many of the cards do not have this feature anymore. If anyone has a way to troubleshoot this, I would appreciate that very much.
Attached below is an example of a card. The last one is what i used to see (Im using an image from another person for the last picture.
It could be a few things, but let’s tackle the most likely options roughly in order:
From within Anki, click on the top menu bar: Anki - About Anki. See what your version number is. If it’s anything other than 25.02 (or higher) you’ll want to update: https://apps.ankiweb.net/
Once you’ve done that, if you don’t already have the AnKing Note Types add-on installed, you’ll want to install that to make sure that your note types are fully up to date. From the top menu bar: Tools - Add-ons - Get Add-ons, and insert this code: 952691989.
Once you’re done with that, restart Anki and it should prompt you to update your note types. Go through that, and once you’re done restart Anki one more time.
From there, go to your top menu bar: AnKing - AnKing Note Types, and from the resulting screen make sure that the ‘Update notetypes’ button at the bottom is grayed out. If it’s grayed out, you’re fully updated. If it’s not, click on that to update again (sometimes it takes doing it twice).
Once that’s done, restart Anki once more and then follow this tutorial: Resetting Local Changes
Give those things a shot, and let me know how you fare, and we’ll go from there.
