Specific AnKing Step Deck note not appearing in Anki (nid: 1481244906368)

Hi, I’m having an issue with one specific note in the AnKing Step Deck not appearing in my Anki collection. Although, I’ve had this happen with other ones too.

Deck / note details

  • I’m subscribed to the official AnKing Step Deck by AnKingMed on AnkiHub (shows ~28k notes).

  • Smart Search on AnkiHub shows the note with:

    • Deck path: AnKing Step Deck

    • Note ID: 1481244906368

  • In Anki (desktop), my AnKing Step Deck now shows ~30k cards, so the deck itself appears to be fully downloaded.

Problem

What I’ve already tried

  • Verified I’m subscribed to the official AnKing Step Deck

  • In Anki: Tools → AnkiHub → Manage Decks shows ā€œAnKing Step Deckā€ subscribed for this profile.

  • Logged out/in of AnkiHub.

  • Unsubscribed and re‑subscribed the AnKing Step Deck, then ran Tools → AnkiHub → Sync multiple times.

  • Resolved an AnkiWeb sync conflict by uploading my current collection to AnkiWeb.

  • Confirmed the deck has ~30k cards locally.

  • Searched nid:1481244906368 in the Browser multiple times (still 0 notes).

Request

  • Could you please check whether this specific note (nid:1481244906368) is correctly mapped to my local AnKing Step Deck and being sent to my profile?

  • If needed, can you help me get this note (and any other possibly missing notes) into my collection without losing my existing progress?

Thinking

Search
Found 0 results for ā€˜tags:official nid 1481244906368 AnKing Step Deck note missing category::person_raising_hand: Support order:latest max_posts:10 status:open’

Here’s how to track this down and make sure that note (and any others) actually get into your collection without harming your progress.


1. Confirm whether the note is supposed to be in your deck

On AnkiHub (Smart Search for that nid):

  1. Open the note on AnkiHub.
  2. Check carefully:
    • Deck path – exact spelling and subdeck path.
    • Note type – e.g. does it use a different note type than the rest of your Step Deck cards?
    • Tags – is it tagged in a way that suggests it might belong to another deck/version?

If the deck path or note type looks off, it may actually be mapped to a different (older/newer/test) deck on AnkiHub, and therefore not pushed to your Step Deck mapping correctly. In that case, please post a screenshot of the AnkiHub note page (with the deck path and note type visible), and a team member can check the server‑side mapping.


2. Double‑check you’re searching correctly in Anki

In the Anki Browser:

  1. Make sure you’re in All Decks (top left) instead of just the AnKing Step Deck.

  2. In the search bar, type exactly:

    nid:1481244906368
    
    • No spaces after nid:.
    • No quotes.
  3. Also try searching by AnkiHub Note ID (if shown in the note on AnkiHub):

    "AnkiHub Note ID"
    

    (Replace with the actual ID string.)

If it still returns 0 notes, the note really doesn’t exist locally.


3. Force AnkiHub to send all missing notes

This will not reset your scheduling, but always make a backup first just in case.

  1. In Anki Desktop:
    • File → Export → Anki Collection Package (.colpkg)
      Save this as a dated backup.
  2. Then:
    • Tools → AnkiHub → Advanced → Reset Local AnkiHub Info for Deck…
    • Choose AnKing Step Deck.
    • Confirm the reset.
  3. After that:
    • Run Tools → AnkiHub → Sync.
    • Let it fully finish; it should now treat the deck as if it’s being freshly matched, and re‑create any missing notes that belong to that mapping.

When it’s done, search again in the browser for:

nid:1481244906368

4. If the nid still doesn’t appear

At that point, it’s likely one of these:

  • The note on AnkiHub is mapped to a different physical deck than the Step Deck you’re subscribed to (e.g. an internal/dev deck or an older Step Deck).
  • Or there’s a bug in the mapping for that specific note.

For the team to verify this on the backend, please reply in your topic with:

  1. A link or screenshot of the note’s page on AnkiHub (showing:
    • Deck path,
    • Note type,
    • AnkiHub Note ID).
  2. Your AnkiHub username.
  3. Your Anki version and AnkiHub add‑on version (from Tools → Add-ons → AnkiHub → View Files → manifest.json, or the add-on list).

We (or a staff member with backend access) can then:

  • Look up that nid on the server.
  • Confirm which deck it belongs to and whether it’s mapped to your subscription.
  • Fix the mapping or re‑push the note if needed.

5. Restoring if anything goes wrong

If after resetting/local re‑sync anything seems off (extra duplicates, odd deck placements, etc.):

  1. Close Anki.
  2. Restore your backup:
    • File → Import… → your .colpkg backup.

Then we can try a more targeted approach based on what we see.


If you’re willing, run step 3 (reset local AnkiHub info for that deck + resync) and let me know:

  • Whether the nid now shows up.
  • Or, if still missing, share the AnkiHub note screenshot and details so it can be checked on the backend.

Hello,

I would be happy to help. :slight_smile:

It’s a bit hard to say, without context, what note this might be. Though I can confirm that it’s not currently in the AnKing Step deck so I can’t say with any confidence that you’re missing anything, really

It’s possible that it’s a much older card no longer contained in the AnKing deck

Which specific note is this?

I don’t show that NID as being a note on AnkiHub, nor in my local collection, so I’m not sure that there is a card to be correctly mapped to your local collection, at least from what I can see. It’s possible that you’re not missing any cards