Stuck on Processing

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1

Anki 25.07.5 (7172b2d2) (ao)

Python 3.13.5 Qt 6.9.1 PyQt 6.9.1

Platform: macOS-26.0-arm64-arm-64bit-Mach-O

Traceback (most recent call last):

File “/Users/nicholasjwaida/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/taskman.py”, line 152, in raise_exception

raise exception

File “/Users/nicholasjwaida/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/taskman.py”, line 148, in _on_closures_pending

closure()

~~~~~~~^^

File “/Users/nicholasjwaida/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/taskman.py”, line 88, in

lambda future: self.run_on_main(lambda: on_done(future))

~~~~~~~^^^^^^^^

File “/Users/nicholasjwaida/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/taskman.py”, line 111, in wrapped_done

on_done(fut)

~~~~~~~^^^^^

File “/Users/nicholasjwaida/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/operations/_init_.py”, line 253, in wrapped_done

self._failure(exception)

~~~~~~~~~~~~~^^^^^^^^^^^

File “/Users/nicholasjwaida/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py”, line 150, in on_failure

on_done(future_with_exception(exception))

~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

File “/Users/nicholasjwaida/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py”, line 100, in sync_with_ankiweb

future.result()

~~~~~~~~~~~~~^^

File “/Users/nicholasjwaida/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-aarch64-none/lib/python3.13/concurrent/futures/_base.py”, line 449, in result

return self.__get_result()

~~~~~~~~~~~~~~~~~^^

File “/Users/nicholasjwaida/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-aarch64-none/lib/python3.13/concurrent/futures/_base.py”, line 401, in __get_result

raise self._exception

File “/Users/nicholasjwaida/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-aarch64-none/lib/python3.13/concurrent/futures/thread.py”, line 59, in run

result = self.fn(*self.args, **self.kwargs)

File “/Users/nicholasjwaida/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/operations/_init_.py”, line 243, in wrapped_op

return self._op(mw.col)

~~~~~~~~^^^^^^^^

File “/Users/nicholasjwaida/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py”, line 139, in

op=lambda _: ah_deck_updater.update_decks_and_media(

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^

ah_dids,

^^^^^^^^

raise_if_full_sync_required=raise_if_full_sync_required,

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

start_media_sync=start_media_sync,

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

),

^

File “/Users/nicholasjwaida/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py”, line 65, in update_decks_and_media

self._update_decks(ah_dids)

~~~~~~~~~~~~~~~~~~^^^^^^^^^

File “/Users/nicholasjwaida/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py”, line 95, in _update_decks

raise e

File “/Users/nicholasjwaida/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py”, line 88, in _update_decks

should_continue = self._update_single_deck(ah_did)

File “/Users/nicholasjwaida/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py”, line 102, in _update_single_deck

result = self._fetch_and_apply_deck_updates(ankihub_did)

File “/Users/nicholasjwaida/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py”, line 124, in _fetch_and_apply_deck_updates

deck_updates = self._client.get_deck_updates(

ankihub_did,

…<6 lines>…

should_cancel=lambda: aqt.mw.progress.want_cancel(),

)

File “/Users/nicholasjwaida/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 702, in get_deck_updates

for chunk in self._get_deck_updates_inner(

~~~~~~~~~~~~~~~~~~~~~~~~~~~~^

ah_did,

^^^^^^^

…<3 lines>…

deck_download_progress_cb,

^^^^^^^^^^^^^^^^^^^^^^^^^^

):

^

File “/Users/nicholasjwaida/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 776, in _get_deck_updates_inner

notes_data_deck = self.download_deck(

ah_did,

deck_download_progress_cb,

s3_presigned_url=data[“external_notes_url”],

)

File “/Users/nicholasjwaida/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 634, in download_deck

s3_response_content = self._download_with_progress_cb(s3_url_suffix, download_progress_cb)

File “/Users/nicholasjwaida/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 658, in _download_with_progress_cb

raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 403 Forbidden

2

I’ll help you with this AnkiHub sync error. Let me search for relevant information about this type of issue.

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Reading: AnkiHub Sync Issue

AnkiHub 403 Forbidden Error During Processing

Hi Nick,

I can see you’re experiencing a “403 Forbidden” error when trying to sync or update your AnkiHub deck. This error typically indicates an authentication or permission issue when AnkiHub is trying to access resources.

Possible causes and solutions:

  1. Network issues:

    • Try connecting to a different network (like mobile hotspot)
    • Check if any firewall or antivirus software might be blocking connections

  2. AnkiHub add-on needs updating:

    • Go to Tools → Add-ons → Check for Updates
    • Or manually reinstall the latest version of the AnkiHub add-on (1322529746)

  3. AnkiWeb/AnkiHub sync conflict:

    • Make sure you’ve synced with AnkiWeb before attempting an AnkiHub sync
    • If issues persist, try a one-way sync from AnkiWeb first

  4. Authentication issues:

    • Try logging out of AnkiHub and logging back in
    • Verify your subscription is active in your AnkiHub account

  5. Report the issue:

    • Use AnkiHub → Help → Upload logs (without data) to send diagnostic information to the developers
    • Share the filename shown after upload

If these steps don’t resolve the issue, it could be a server-side problem with AnkiHub’s content delivery system. The 403 Forbidden error specifically suggests an authorization issue when trying to download deck content from their external storage.

Would you be able to try these steps and let us know which ones you’ve already attempted? Additionally, uploading your logs would help the AnkiHub team diagnose the specific issue with your setup.

3

Please check for add-on updates from Tools > Add-ons > Check for Updates.

4

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