Hi, I’m @afrahrehman.
I have an active subscription to the AnKing Step Deck (see screenshot).
But when I click “Sync with AnkiHub” in Anki (version 25.02 on Mac), I get the error “The action you are trying to perform requires an active membership.”
Can you please check that my membership is correctly linked to the account I’m using in the add‑on?
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Hello,
I would be happy to help!
Currently, it does not show that you have an active subscription. If you go to your settings on ankihub.net, you can find your plan information. You are currently on the free plan:
If you have purchased a subscription, please send us an email at support@ankihub.net with your payment information so we can sort this out for you.
Let us know if you need help with anything else! 
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