The action you are trying to perform requires an active membership

[davidrincon21]

I keep getting this error message when syncing even though my account is up to date.

[lucas.torres]

I got the same message despite my account being up to date also, I am set up for automatic renewal and mine is set to renew on August 2nd.

[seancolemed]

Same issue here.

[Ahmed7]

Hi everyone,

The devs have been notified and are currently investigating this issue.

We will update you in due time. Thank you for your patience!

[jban_01]

I’m also having the same issue. I bought the new subscription today with the correct credentials and tried to log in from my desktop and received the same message.

[FlaTiner]

Same here!

[Ahmed7]

The devs have been notified and are currently investigating this issue.

[karinadias]

I’m having this problem!

[326rajeev]

Also been having this problem!

[Ahmed7]

Can you try again now? It should work

[326rajeev]

Problem is fixed for me—thank you!

[jban_01]

whew! fixed now!

[atefelghanam27]

same problem here

[Ahmed7]

Are you still experiencing this issue?

[atefelghanam27]

Solved

[akim1206]

I’m also having the same issue.

[claudiom]

Hey @akim1206 , could you try it again?

[arieleoro97]

Im having this same issue here.

[Trickster]

I am also having the same issue.

[lethuchung]

I have the same issue here, although I have just installed addon, and my membership being up to date