I understand you’re having trouble downloading a complete public deck from AnkiHub. This is a common issue with several possible solutions.
Most Common Reasons Cards Appear to Be Missing
1. Cards are Suspended by Default
Most AnkiHub decks (especially the AnKing decks) have cards suspended by default:
- The cards exist in your collection but won’t appear in your study queue
- Check the browser to see if cards are there but suspended (they’ll appear in yellow)
- You’ll need to unsuspend cards you want to study (usually by tags or topics)
2. Media Still Syncing
AnkiHub now supports media, but large decks take time to download:
- Go to the AnkiHub add-on → check if media sync status shows “downloading” or “idle”
- Large media collections can take a while to complete
3. Protected Fields
Fields that appear empty might be protected:
- AnkiHub protects many fields by default to prevent confusion
- If you want to see content in these fields, you may need to unprotect them
- This requires unprotecting the field on the AnkiHub website, then unsubscribing and resubscribing
4. Missing HTML References
Even with media files downloaded, you might not see images if HTML references are missing:
- Try resetting local changes: Go to Browse → AnkiHub add-on tab → “Reset all local changes”
If You Can’t See the Deck at All
If you can see cards in the browser but no deck appears:
- Follow this tutorial
If you could provide more details about which specific deck you’re trying to download and what exactly is missing, I can offer more targeted help.