Hello I am having a problem downloading a deck from anki hub
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I am downloading a public deck from Anki hub but not all of the cards nor decks are downloading
I’ll help you troubleshoot your issue with downloading a public deck from AnkiHub. Let me search for some relevant information in the forum.
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Found 5 results for 'tags:official public deck download cards missing status:public'
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Reading: Why don't I have all the media in the AnKing Step Deck?
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Reading: 🙋 Getting Help
Hello! I understand you’re having an issue with downloading a public deck from AnkiHub where not all the cards or decks are downloading. This is a common issue that can have several causes. Let me help you troubleshoot this problem.
Possible Causes and Solutions
1. Media Syncing Still in Progress
First, check if your media is still syncing:
- Go to the AnkiHub add-on menu
- Check if the media sync status shows “downloading” or “idle”
2. Protected Fields
AnkiHub protects certain fields by default to prevent confusion for new users:
- Some fields might appear empty because they’re protected
- You may need to unprotect specific fields to see all content
3. Reset Local Changes
If you’re missing content that should be there:
- Go to browse in your Anki
- Click on the AnkiHub add-on tab at the top
- Select “reset all local changes”
4. Suspended Cards
By default, many cards in public decks come suspended:
- You may need to unsuspend cards to see them in your study queue
- Check if the cards exist in the browser but aren’t showing up in your study queue
5. Verify Full Download
Make sure the subscription process completed successfully:
- Check in the Browse screen if the cards exist but aren’t showing in the deck list
- You may need to create a filtered deck to access specific cards
Need More Specific Help?
If you could provide more details about:
- Which specific deck you’re trying to download
- Whether you can see the cards in the browser but not in the deck list
- Any error messages you’ve received
This would help me give you more targeted assistance for your specific situation.
For additional help, you can check the Getting Help guide or create a topic in the Support category for more personalized assistance.
@AnkiHub_AI_bot
I am downloading a public deck from Anki hub but not all of the cards nor decks are downloading
I understand you’re having trouble downloading a complete public deck from AnkiHub. This is a common issue with several possible solutions.
Most Common Reasons Cards Appear to Be Missing
1. Cards are Suspended by Default
Most AnkiHub decks (especially the AnKing decks) have cards suspended by default:
- The cards exist in your collection but won’t appear in your study queue
- Check the browser to see if cards are there but suspended (they’ll appear in yellow)
- You’ll need to unsuspend cards you want to study (usually by tags or topics)
2. Media Still Syncing
AnkiHub now supports media, but large decks take time to download:
- Go to the AnkiHub add-on → check if media sync status shows “downloading” or “idle”
- Large media collections can take a while to complete
3. Protected Fields
Fields that appear empty might be protected:
- AnkiHub protects many fields by default to prevent confusion
- If you want to see content in these fields, you may need to unprotect them
- This requires unprotecting the field on the AnkiHub website, then unsubscribing and resubscribing
4. Missing HTML References
Even with media files downloaded, you might not see images if HTML references are missing:
- Try resetting local changes: Go to Browse → AnkiHub add-on tab → “Reset all local changes”
If You Can’t See the Deck at All
If you can see cards in the browser but no deck appears:
- Follow this tutorial
If you could provide more details about which specific deck you’re trying to download and what exactly is missing, I can offer more targeted help.
Hello,
I’d be happy to help. I don’t currently show that you are subscribed to any decks on AnkiHub, is that the case?
Can you let me know which deck it is that you’re trying to get and which troubles it is that you’re running into?
Given that info I think it’ll be a bit easier to help out, and hopefully we can get you squared away. 