[Untitled AI bot PM]

[ellemenop117]

I have subscribed to Anking deck in Ankihub and synced but Anking deck still isn’t syncing to my Anki

[AnkiHub_AI_bot]

Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.

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[AnkiHub_AI_bot]

I’ll help you troubleshoot the issue with syncing your AnKing deck from AnkiHub to Anki. Let me search for some relevant information in our forum that might help with this situation.

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Found 3 results for 'tags:official AnkiHub sync AnKing deck not appearing status:public'

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Found 4 results for 'tags:official deck not syncing after subscribing status:public'

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Reading: 👑 Downloading the AnKing Step Deck

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Reading: How are Anki decks related to AnkiHub decks?

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Found 3 results for 'tags:official AnkiHub sync troubleshooting status:public'

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Found 4 results for 'tags:official why does my deck have 0 cards status:public'

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Reading: Why does my AnKing Step Deck have 0 cards?

I see you’re having an issue where your AnKing deck isn’t showing up in your Anki even though you’ve subscribed through AnkiHub and synced. Let me help you troubleshoot this common issue!

Why this happens

When you subscribe to an AnKing deck through AnkiHub, all cards are suspended by default. This means they won’t appear in your regular study queue even though they’ve been successfully downloaded.

How to fix this:

1. First, verify the deck is actually installed:

   • Go to the Browse function in Anki
   • On the left-hand side, click on Tags
   • Look for tags like #AK_Step1_V12 (or the appropriate version for your deck)

2. If you can see the tags but no cards appear to study:

   • This confirms the deck is installed, but all cards are suspended
   • Select the tags for the specific content you want to study
   • Click on a card
   • Use Ctrl+A (or Cmd+A on Mac) to select all cards
   • Right-click and select “Toggle Suspend”
   • The cards will turn blue (unsuspended) and now appear in your study queue

3. If you don’t see any tags:

   • Go to the AnkiHub add-on menu
   • Click “Reset all local changes”
   • This will restore everything from AnkiHub (unless you’ve protected specific fields)

4. Still not working?

   • Double-check you’re actually subscribed to the deck on the AnkiHub website
   • Make sure you’ve properly signed into the AnkiHub add-on
   • After confirming subscription, sync again in Anki

Visual Guidance

For a complete tutorial on getting started with AnKing decks after installing, check out this helpful guide: How to Get Started Studying

Let me know if you need more help after trying these steps!

[MarcosZan]

Hello,

Make sure to follow all of these steps:

1. Make sure you have an active membership: Sign In
2. Install the Ankihub addon: Install Ankihub Addon (New User)
3. Subscribe to and install a deck: Subscribe/Install Step Deck (New User)
4. Start using the deck: How to Get Started Studying

Let me know if you need help with any of the steps or if the issue persists!